Question about Hotpoint HSS25IFMCC / HSS25IFMWW Side by Side Refrigerator

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Freezer coil is heavily iced up and the refrigerator is not cooling.

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Hi,

This is a defrost issue. The heater on this model is the most likely culprit. Take the back panel out of the freezer. The heater is mounted under the coils with two screws. Remove the two screws and two wires. Defrost the unit replace the heater and you will be back up and running.

Posted on May 25, 2011

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The Refrigerator's Freezer is not working but the fridge is, what is wrong?


You probably have one compressor that cools the freezer section and the refrigerator section. Usually the freezer gets cooled directly with the cooling coils. A fan blows cool air to the refrigerator section. The air flow to the refrigerator may be modulated with some time of "air door". What you have written says to me, is that the fans and air doors are working but there is enough cold for the refrigerator but not enough for the freezer.

Here is what I would do:
  1. Put a thermometer in the refrigerator and in the freezer.
  2. Be sure the coils underneath or behind the refrigerator are clean. If they are very dirty, clean them.
  3. Keep the doors shut for at least 12 hours and then read the thermometers and write down the temperatures.
  4. Freezer temperature
    1. If the freezer has started freezing again, you fixed it by cleaning the coils
    2. .If the freezer temperature is between 0 deg F and 32 deg F, consider putting the food in a cooler and packing in some dry ice to try and save it.
    3. If the freezer is warmer than 32 deg f, throw away the food.
    4. Doctors and hospitals are pretty expensive. I would throw away the food no matter what the thermometer read.
  5. Look inside the freezer at the cooling coils. See if they are ice coated or not.
    1. If the freezer is above 0 deg F, and the coils are ice covered, the defrost control is not working. Unplug the refrigerator for 12 hours and let the ice melt. (Keep the doors shut.) Then, plug in the refrigerator for 12 hours and check the temperature like in step 3.
    2. If the freezer is above 0 deg F, and the coils are NOT ice covered, the compressor is not working.
  6. Call the service technician. When she comes out show her the temperatures and tell her what you found out about the ice on the coils.
Good luck

Jun 07, 2015 | Refrigerators

3 Answers

Freezer foods thawed, still cold


then the thermostat must have gone bad.

did u replace it?

Jun 19, 2008 | Amana ABB1927DE Bottom Freezer...

1 Answer

Freezer works, but has some ice forming and refrigerator not cooling.


The refrigerator half of a refrigerator/freezer does not produce any cold! The refrigerator is cooled by transferring air from the freezer to the fridge. The fridge temperature setting controls a flapper between the freezer and the fridge. There should be a fan which blows air from the freezer into the fridge (through the damper).
If the ice forming in the freezer is concealing the cooling coil and air can not move through the coils, then the overall result will be a warm freezer (even though there may be ice in one location) and a warmer yet fridge. This can be tested by unplugging the fridge and allowing a complete thaw. If the ice is the cause of the problem, then it should work for a short while until it freezes up improperly again
:o).

Jun 04, 2011 | Whirlpool GB2FHDXWS (63 cu ft) Top Freezer...

1 Answer

Freezer coils ice up. I have replaced the freezer thermostat and tested the heater, which worked ok. The coils are beginning to ice up again.


Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

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heatman101

Dec 27, 2010 | Refrigerators

2 Answers

Noises in freezer area of refrigerator


Some refrigerators have a small plastic fan under the bottom shelf of the freezer that circulates air. It's not too unusual for a heavily loaded shelf to rub the fan blades making the noise you describe. If you empty the freezer, you'll fin a few screws holding the bottom shelf in. remove the shelf and inspect the fan and surrounding parts for signs of rubbing. Also tug on the fan blade lightly to see if it is still attached to the motor's shaft securely. New fan blades can be purchased at a good appliance repair shop. Good Luck

Nov 30, 2009 | Hotpoint HTR16BBSR Top Freezer...

1 Answer

Our side by side refrigerator/freezer is not cooling properly


first try to clean the condenser coil, it is under the bottom of the unit,blow out or vac out the coil.
check to see if fan in freezer is running or if there is ice on the evaporator coil inside freezer.

Sep 13, 2009 | Amana 22.6 cu. ft. Side-By-Side...

1 Answer

The freezer has ice build up on vents


Cooling is poor For an overall understanding of how refrigerators should work, read about refrigerators in the How Things Work section of our website. A refrigerator or freezer that is cooling, but cooling poorly, may have a problem in one of several areas:

Evaporator coils
Condenser
Poor cooling is often the result of a heavy frost build-up on the evaporator coils or a condenser that is clogged with dust, lint, and dirt. 

Evaporator coils Poor cooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.

The refrigerator is supposed to self-defrost approximately four times in every 24 hour period. If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited.

Here's an inexpensive, though inconvenient, way to determine if the problem is with the self-defrosting system. Remove all of the perishable food from the refrigerator and freezer, turn the thermostat in the refrigerator to Off, and leave the doors open for 24 to 48 hours. (Be sure to have several towels ready in case the melting frost and ice causes the drip pan to overflow). This allows the refrigerator to defrost "manually." When the frost and ice build-up has completely melted away, turn the thermostat back to a normal setting. If the refrigerator then cools properly, it indicates a problem with one of three components in the self-defrosting system:

  • The defrost timer


  • The defrost thermostat (also called the bi-metal switch)


  • The defrost heater


If it still does not cool properly, there may be a problem with the refrigerant level or the compressor. You may need to consult with a qualified appliance repair technician to further diagnose the problem 

Condenser Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly. If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel. To clean them, disconnect the refrigerator from the power source, use a refrigerator condenser brush (see the Appliance Accessories section) and your vacuum cleaner to clean the coils of any lint, pet hair, etc. You may not be able to get to all of the condenser from the front, it may be necessary to clean the remainder of the condenser from the rear of the refrigerator. 
also click the links below for more help
It's stopped completely 
It's not cool
Cooling is poor
It's noisy 
It leaks
The freezer compartment is icing up
The food in the refrigerator freezes
There's water dripping inside the refrigerator
The refrigerator never cycles off
The ice maker has a problem
There's an ice- or water-dispensing problem

Dec 06, 2008 | Kenmore 53642 / 53644 Side by Side...

1 Answer

Amana (freezer on top) not making ice; fridge warm


I would be calling the store from where it was purchased it should be under warranty. If the ice maker is not working the freezer is not getting down to proper temp. therefor the refrigerator does not cool because all cooling takes place in the freezer, there is a damper between the refrigerator and freezer that allows air through cooling the refrigeration section. Look for ice on the back wall, of the freezer section, If present then the defrost cycle is not working. The evap.coil is icing up and there is no air blowing into the refrigerator. This is the most common problem.

Oct 20, 2008 | Amana ATB1836AR Top Freezer Refrigerator

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