Question about SanDisk Sansa e250 MP3 Player

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Sansa e250 Hey, I read your post on the Sansa e250 and I was wondering if you ever found a solution to the problem. I'm having the same exact issue. Thanks a lot. Rod

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Sep 08, 2008

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1 Answer

I have just found my Sansa mp3 and when i plugged it into the computer it said "Key LOCKED, System Shutdown" and I was wondering how to fix it? Thanks!


There's a slide switch on top of the unit, near the headphone jack. Slide the switch away from the jack so as to cover the orange underneath to unlock it.

Jan 29, 2011 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa E250 model version


When you go to the Sandisk website, look for the firmware under the Support --> Downloads section. The firmware you need is listed under Sansa e200 series - the Sandisk website is one of the only ones that I know about that gives a generic series number more often than an exact model number.

-Tha Mp3 Doctor

Feb 09, 2009 | SanDisk Sansa e250 MP3 Player

4 Answers

Sansa e250R firmware


hey yeah i had the same problem with my sansa e250r. when mine does that i
1. turn it off
2. put the hold button on
3. hold down the rec. button
4. turn it back on
that will get you into recovery mode connect your data cable once you have hooked it up to your computer open my computer and you should see a 16mb drive there instead of your normal mp3.
once you see that open it up.
now go to http://www.sandisk.com/Retail/Default.aspx?CatID=1449 scroll down and click on download firmware link
once you have downloaded that file unzip it and copy the file that is inside to the 16mb drive that you opened up in my computer.

once you have done all the above,,
1. take the hold button off
2. disconnect the data cable
3. wait for it to reboot.
if the above dosent work you might wanna take it to the dealer.
hopefully this works for you as well as it did me. good luck

Mar 04, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

Sansa e250 wont turn on, help


I found the solution to our problem!! and it is very easy. Take the 4 screws off the back. Remove the battery. Press the on/off switch and all the others on the front. Replace the battery and the screws.

Mine needed to be plugged in again, but the computer could read the Sansa and I can see the screen again. Now it is charging and I think that the problem is fixed.

Good luck!

Feb 27, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refomatting my sansa e250


Go To The Sandisk Or Sansa Site And Download A FirmWire And Re-Install The Software In Recovey Mode

Dec 30, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Restoring factory Sandisk Sansa e250R settings...


you might want to try right clicking on your mp3 icon while in rhapsody and clicking format device...

Dec 08, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Getting better update


Hey there
Try this link to Sansa website in which you have the frimware update
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

Enjoy your Sansa

Nov 19, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

It just died and the instructions worked until a certain point


Our player had died after we re-formatted it and forgot to update. oops. =) but this worked. Thanks much for the post.

the follwing link supports these sansa devices.
Devices supported:
e200
e200R
c200
m200
express
Clip
View

( I did exactly what was posted, new link if you don't already have this on your pc. http://www.sandisk.com/Retail/Default.aspx?CatID=1376 )

  1. Turn the switch on the top of the player to 'Hold'
  2. Press the Record button and Menu buttons at the same time until it the player boots (this took a few seconds)

  3. sansa e200 should tell you to move the switch to unlock,
  4. connect it to your pc and it will update the firmware.

Oct 26, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Help


i got the cd and i can send it to ya by copying the files...let me know salcedomamita1314@gmail.com

Oct 20, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Help please!!!


The most easiest way to do this is change the mode of the player to MSC go to Settings-USB-MSC then connect the player to the computer. After connecting the player to the computer you will see the player acting like a removable disk drive in My Computer window. After that double click the icon and locate the Music folder that should contain the songs in your player. Now copy the songs in that folder and paste it to your My Documents folder or in any folder that you want to paste it in.

Aug 16, 2007 | SanDisk Sansa e250 MP3 Player

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