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Kitchenaid SxS fridge Mod# KSRP25FNBT00 unit never cycles off, freezing food on fridge side

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  • Jerry Kerns May 25, 2011

    Would this keep the fan running contiously and never shutting off?

  • Jerry Kerns May 25, 2011

    Thank you!

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2 Answers

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  • Master
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This fridge uses 2 separate compressors with 2 separate cooling circuits. If the compressor for fridge section is constantly on then its commanded like that by the control board and the fault is in it: either the thermostat is faulty, the power relay has failed and it's stuck on activate or - worst case - the control processor has failed and the entire board will have to be replaced.
To find out which you must access the board and check the thermostat and the relay. If you need to replace the relay you can buy a separate one and solder it on the control board. If it's indeed the processor the one that failed you can get a new one from here
http://www.partselect.com/ModelFrames.aspx?ModelID=659249&ModelNum=KSRP25FNBT00&ManufactureID=3&Selected=T8HMKLKV&Position=2&mfg=Whirlpool&Type=Appliance&Mark=2

Posted on May 25, 2011

  • Azrael SRL May 25, 2011

    Sorry, the address got chopped
    http://bit.ly/kqj692

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  • Master
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Hi,

Try adjusting the temperature of your unit. Keep it within 37 and 42 degrees. Actually the fridge gets its cold air from the freezer through a vent (damper) between the freezer and fridge. The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp control. Make sure it's opening and closing when you adjust the fridge temp.If the damper door motor is damaged or is just stuck open causing too much air to flow into fridge side. Damper door is located at the extreme top-back-left corner of the "fridge" side .If the temperature is too low and you can't make it warmer by adjusting the thermostat, you can also have a defective thermostat. If so, you need to replace it, because they cannot be repaired. Other possible problems are a leak in the sealed (refrigerant) system, cold air migration (in side-by-side models). In this case you need to replace the damper assembly.

You can order your part from repair clinic. However these problems can be verified and diagnosed by skilled professionals.

Please get back to us if you have further query else please accept the suggestion.
Thank you for contacting fixya.com

Posted on May 25, 2011

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Posted on Jan 02, 2017

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