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I believe my hotmail email acct was hacked. It was sending emails to people in my contact list including myself and now my acct is blocked. Please help me recover it as soon as possible. My school work is there and I'm falling way behind.

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Access http://www.hotmail.com and click "Forgot My Password".

You'll be asked the "secret" questions that you chose when you created your Hotmail ID.
Correctly answer those questions, and you will be allowed to login and to set a new password.

Hopefully, the "hacker" has not deleted your "contacts" and/or your E-mail messages.

Posted on May 24, 2011

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2 Answers

Want to log into my account but it keeps on referring me elsewhere, please help


Hi Alfred

Sounds like your account could be hacked as it's redirecting you to another non-related site. Does the request bring up some sort of webpage ? Whatever you see on that page, it should tell you what email service it is... check on top of your address bar... look at the address and it will show you where it's coming from.

If it something not related to yahoo, google, hotmail, etc.. email service, your account has been hacked and you willl have to contact your email provider immediately and tell them this may have happened. They will block that email account and allow you to create a new account. Hope this helps

Jun 24, 2015 | Computers & Internet

1 Answer

My friend has a Hotmail acct and when I try to send her an e-mail it shows there is no such e-mail address...why???


Lenore get your friend to send you an email from her hotmail and then check the email address shown in her email message to the one you have for her now. Your ISP may be blocking emails to hotmail can you send emails to other email addresses ?

Mar 13, 2015 | Computers & Internet

3 Answers

Cant get into my hotmail page


Click the "Can't access your account?" link on the Hotmail sign-in page.

Sep 02, 2013 | hotmail.com

1 Answer

Comerfordrichard@hotmail.com.ie


Probable solutions to Hotmail email access problems

  • Verify the internet connection - Is it indeed working? Try loading other web sites like Yahoo.com.
  • Delete the temporary internet files / cache of the browser. You can do this through the tools and settings section.
  • Change the HTTP settings - please refer Hotmail sign in problem for details.
  • Use a different browser - I suggest downloading and installing Google Chrome.
  • Your account may be blocked. Hotmail suspects you may be using the account to send spam and hence disables access to it. Please contact the Hotmail support staff or wait for a day and check again.
  • If you are running Windows XP or Windows Vista, download and install Windows Live Mail email program - please refer that link for step by step instructions. You then need to set up your Hotmail account - for screenshots and walkthrough read Windows Live Mail settings for Hotmail accounts.
    This is a lengthy process, no doubts; but has many advantages. You maintain a copy of the emails on your local computer which protects against accidental online deletions and account hacking and you can access your emails even without an active internet connection.

Dec 30, 2012 | hotmail.com

3 Answers

I believe someone has hacked into my account and I want to discontinue using it. how do I go about canceling my acct?


Welcome to FixYa! To close your Hotmail email account, follow the steps below.

IMPORTANT: Deleting your email account is a one-way process, so you'd better be 100% sure you really want to go ahead.

  • Go to Hotmail.com and log into your account.
  • Look for the "Help" link, which is in the top right of the screen.
  • Type "Close account" into the search box at the top of the Help window.
  • Choose the "Close your account" link.
  • Follow the instructions on the screen to close your Hotmail account (there are separate processes depending on whether you have a free or a paid subscription).
  • You may have to speak to MSN/Hotmail customer support to complete the process of closing your account.
Hope this helps! Thank you for using FixYa!

Jul 07, 2011 | hotmail.com

2 Answers

I cannot send emails from my hotmail account.


Here are the most common reasons for this problem, which is a common complaint.

Email file attachments problem At the time of writing, Hotmail lets you send email attachments of upto 10MB (free accounts). Are you trying to attach a file that's too large? Also, Hotmail may not send emails with files attachments that it thinks can harm its servers or the recipient's computer. Try sending the message without the attachment and see if it goes through.
You may also be interested in knowing how to attach a large file to an email message.
Browser support If the email composition window doesn't open, the browser you are working on is probably not supported by Hotmail. In this case, use another web browser - there are tens of these programs available for free - check the browser list. The technology behind Hotmail may not work with newly released browsers (has happened before) and really old ones.
A case in point is issue faced by Firefox users who find that Hotmail is not attaching the original message to forwards and replies.
Surpassed the limit set by Hotmail Hotmail would also not send emails if you have surpassed the limit of outgoing messages set by the service. This problem is typically encountered by prolific Hotmail users. Why is an email sending limit set on Hotmail accounts? So that people (the bad ones) do not abuse the system. All online email services are known to be plagued with spammers - people who send tens of hundreds (millions?) of unsolicited messages. Hotmail has an automatic check and if your account triggers it, you would not be able to send emails.
Problem in sending email from a new Hotmail email account Taking the above point forward, to protect itself from spammers, Hotmail sets a lower limit of sending email messages from new accounts. This limit is gradually increased (probably automatically) as time passes. So if you have sent a whole bunch of emails the day you created the account, Hotmail will most likely not understand that you've done is out of excitement; it's going to think you are a spammer and abusing the service.
New users may also need to go through the Windows Live Hotmail email verification process. This is simply to ensure that the address is being operated by a human and not by a spambot and will stop Hotmail from asking you to verify the account each time.
Hotmail account blocked from send email? A Hotmail account can be blocked from sending email if the system believes that the subscriber has behaved like a spammer! So if you get a 'This account is currently blocked from sending messages', please read that article to know more and to get the issue sorted out with Hotmail staff.
Account closed An account closed message is displayed for the same reason - sending more emails in a day than the limit. You can always contact Hotmail support via abuse@hotmail.com email address - which is kind of ironic because if you can't send emails, how can you send one to the support department? And this brings up the important requirement of having multiple email accounts.
Also, though there is a Hotmail phone number (customer service), I suggest you post a complaint at the Windows Live Solutions Center (WLSC) web site.
By the way, since no real human being is actually monitoring your account - it's all automatic - you may have accidently triggered off the limit check. These false alerts should be taken with a pinch of salt (as long as you know you aren't guilty of misusing the service). You can either send an message to the Hotmail staff at the above mentioned email address or visit WLSC.
If everything fails and you still can't send emails from Hotmail - well, your guess is as good as mine. Try sending the email from another account. You can always get a Gmail account for free which works quite like a Hotmail account.

Jun 16, 2011 | Computers & Internet

52 Answers

Facebook wont send me my security code


i had the same problem and i solved it ^^ , if u have hotmail go to your hotmail options and u will find blocked email contact's and there u will see something like facebooksuport+#$@facebook.com , unblock that contact and u then click send security code and mail will come to your inbox ^^ i hope it will work for you ;) cya :D

Jul 04, 2009 | Facebook Social Network

1 Answer

My hotmail has been hacked and therefore u cant use msn messenger, also they are sending bad emails and messages to my friends.


My first guess would be to delete all email accts. in hotmail and un install msn messenger, and create new ones.

Aug 10, 2008 | Computers & Internet

1 Answer

Hotmail email log in


ok since I bet chances are everyone that has tryed to help has locked the acct completely so what you need to do is go here and email windows live help and they can help you further with this issue.

Windows Live Help

clicko on the link above to go directly to the contact form

Aug 08, 2008 | Microsoft Office Outlook 2003 for PC

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