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Please help! While trying to connect to the internet, my service provider told me I needed to install a driver. Can anybody HELP me please.

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> my service provider told me I needed to install a driver.

Did they say "which" driver?
It is SHAMEFUL that they could not provide any assistance to a PAYING customer.
Maybe, you should CANCEL, and switch to a provider that WILL help.

Click Start
Click Control Panel
Double-click Network Connections
If you see a description of the network-adapter in your computer, you already have the correct driver for that hardware.
If not, close the Network Connections window.
Double-click System.
Click Hardware.
Click Device Manager.
Do you have any devices marked with "red" or "yellow" icons?
If so, you need a driver for your network-adapter, since Windows could not locate one.
What manufacturer of network-adapter?
What model-number?

Posted on May 24, 2011

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