Question about Whirlpool AD35USS Dehumidifier

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Water draining onto floor not collecting in bucket. What could cause this?

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First of all, here is the main ONLINE SUPPORT page for your model:

http://www.ajmadison.com/cgi-bin/ajmadison/AD35USS.html


And here is a direct link to the ONLINE USER'S MANUAL for that model:

http://www.ajmadison.com/ajmadison/itemdocs/1188927.pdf


To view the Support Page or the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

You may need ADOBE READER installed on your computer to read PDF documents.
You can download this free at WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.

Well, the first obvious thing to check is whether your collection bucket has a hole or a crack in it which is allowing the condensate to leak out onto the floor.

The other possibility is that you are missing your DRAIN CONNECTOR COVER which blocks up the drain hose connection on the side of the unit. This hose connection is used when you want to run the unit continuously with a drain hose attached and don't want to have to empty the bucket all the time. There shoud be a small screw in plug to cover this drain connector when not in use. See page 7 of the manual for detailed instructions and illustrations.

If your collection bucket is just overfilling and spilling onto the floor and the unit just keeps on running anyway, then you have a problem with the float level shut off switch which needs adjusting or replacement.

Please comment back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

I hope that was helpful to you, good luck.

If you choose to rate this solution using the Thumbs Up scale provided, I thank you very much for your time and consideration.

Joe.

Posted on May 24, 2011

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