Question about HP Pavilion Slimline s3600f Desktop PC

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I have an HP pavilion slimline s3600f desktop pc and the optical disk drive doesn't seem to be reading cd's or DVD's.

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Check the Device Manager to make sure that the OS does not have any issues with the device. If there is an exclamation point ( ! ), then Windows has issue with it. If there is an " ! " then right-click on the device and select update driver.

If the drive shows in My Computer, right-click on the drive and select "eject" from the list. This will verify that the OS is talking to the device.

Check your BIOS settings to make sure that it appears in the BIOS and is not disabled.

Also, Microsoft recently released an update to disable Auto-Play on CD/DVD drives. If Auto-Play isn't working (due to this update), then put a music/movie cd/dvd into the drive and open Windows Media player and try to play the disc through there.

The drive may not be "broken" it just may be that auto-play has been turned off by Microsoft.

Posted on May 24, 2011


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