Question about Activision Spider Man: Shattered Dimensions with Bonus Art Concept Book for Xbox 360

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Hi i have just purchased the latest spiderman shattered dimension and i cant get the disk to load on my xbox 360 it just keep saying open tray. can you help me!

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If you have other games that load perfectly fine then you unfortunately received a bad disc with bad sectors. In that case you can call Activision (with reciept) and let them know and they'll send you a new disc. If other games are giving you the same problem then your DVD Drive has gone bad (happened to me twice). You can send it into Microsoft for $99 to repair it or if you like to take things apart, you can buy a new drive (make sure the model number is correct) and install it yourself.

Posted on May 25, 2011

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