Question about Sony Playstation 3 (PS3) Console

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In the middle of watching a blue ray dvd on my PS3 the screen went black and the unit will no longer power up

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Powersupply probably fried. Go to playstation.com and create a repair tag. Go to support at bottom of page. They will send a prepaid box. Hope this helps.

Posted on May 24, 2011

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Hi,

This is a common problem on the PS3 unfortunately and is caused by a faulty blue-ray drive. Unit will have to go back to Sony for service.

You should try a DVD cleaning disk first to be sure that dirt on the laser lense is not causing the issue.

You can also open the case and clean the laser lense with a Q Tip and an alcohol cleaning solution.

If you plan on opening the case at any stage please ensure the unit is disconnected from its power supply.

If this fails and you are confident with electronics there are several videos on YouTube showing how to replace the drive if you choose to order it and do it yourself.

See an example below.

Hope this helps. Please remember to rate my answer. Many Thanks

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hi...please verify:
  • your dvd disc region (must be region free or 1 - for USA)
  • playing blue-ray MOVIES disc, to check a possible problem with your reader .
if the blue ray movie doesn't work, you have got a possible problem with your blue ray dvd reader .
then, take it to an assistance center for hardware repair ..

thank u
rate me!!.

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if you are still under warranty, I suggest have the unit or BD (drive) replaced.

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Sounds like a problem with your blu-ray drive.

Try playing a blu-ray movie and a dvd.

Let me know what happens and we'll go from there.

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