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I have the same problem with this type of vacum. I have tried a lot of things but the problem is with the software included in a 20 pins chip on the pcb so it can not be repaired. But, if you look in the back of the vacum there is a rubber stopper wich hides 2 pins. Maybe those pins can be used to reset the vacums pcb. I really dont know because in can't test it any more. I solved my vacum bypassing the vacum mainboard (pcb). Now my internal battery is directly connected to the 2 motors using a simple switch to powering on and off. The original pcb is conected only to the batery, recharghing wires and led wires so i can recharge the batery as usual. Sorry for my english, hope you understanded what i was trying to explain. good luck
The special requrement of Electrolux for his vacum cleaner motors is that they working with high reliably approx 800 hours working time and no more!!! (it should stop safe with no danger for users...)
7 years has past (2 h/week x 52 x 7 = 708 working hours) so it is time for us consumers to buy new vacum cleaner...
sounds like a bad relay in the tank just a simple repair but should be done by a vacuum tech or electrician. Could be a motor is nothing is starting at all, but not as likely.
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