Question about Sony Playstation 3 (PS3) Console

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My ps3 randomley started giving me dns error 80710102 again what do i do? I have the primary and secondary dns right unless there are new ones are there? Anywyas this is what i normally do Wired connection (auto detect), Adresses settings (manual) upnp enable, Proxy server disable. Then i clcik start test ip address says sucseeded internet connection says checking.. and after 10 mins it says fialed i get the dns error what do i do help? What options should i use also what is my routers speed and duplex?

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  • THE LORD81 May 25, 2011

    No psn is fully back up in my area else wise it woudn't NOT give me 80710102 it would give me another. Pleas just answer my questions

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  • 56 Answers

With the strong flux of up and down time that the PSN is going through right now, it might not be you, it might be them. Try and find the status of the PSN to make sure that it isn't you.

Posted on May 24, 2011

  • THE LORD81 May 27, 2011

    It isn't psn elswise they would give me another error anyways it's giving me dns error8030182 now it's not psn since my friend's psn is working fine. Do you know the answers to my quetions please answer those?

  • Kelton Smith
    Kelton Smith May 27, 2011

    Try setting your address settings to auto as well.

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1 Answer

How do i solve the DNS error 80710102


It seems like the DNS error is generally caused by problems on your ISP's end of the network, but that doesn't mean you can't have a crack at fixing it yourself.

Under your network connection settings try changing the DNS servers to the following numbers (they're free by the way)

Primary DNS 208.67.222.222
Secondary DNS 208.67.220.220

Also, try disabling media server connection as well. These simple steps should, in 90% of cases, fix the problem.

I've written a more in-depth guide to the causes of, and solutions to the DNS error- check it out here http://searchwarp.com/swa641197-Ps3-Dns-Error-80710102-Troubleshooting.htm

Read more: What is a dns error (80710102) ' Answerbag http://www.answerbag.co.uk/q_view/559164#ixzz15vEULfUP

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For all those people getting error messages when trying to do the internet connection setup....


I had the same problem. I did a ipconfig/all on dos on my computer... found out all the numbers I needed to, and it would say ip address - sucessfull... and internet connection - An error occurred while resolving the name with the server (80710102).

So what I found out was to put in the IP address you find in ipconfig/all but add one to the last octive. Example if yours is 172.16.1.25... then in your ps3 type in 172.16.1.26

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Then you have to upgrade to version 1.50 (which just came out yesterday actually). Get a memory stick with at least 100mb space on it. Make a new folder that is names PS3. Inside that folder make another new one that is called UPDATE. Both must be in capitol letters. Then go to PlayStation.com - PLAYSTATION®3 - Network - updates and click on "download now"... Then click save and save it to your memory stick in the UPDATE file, which should be in your PS3 file.

Then after all is done... plug that into your ps3 in one of the USB ports for the controllers. In the main screen go to SETTINGS and then go to SYSTEM UPDATE. Go to UPDATE VIA STORAGE MEDIA. PS3 will search for your media stick and it should say on the screen The latest update data was found... Version 1.50. Click OK and follow the rest of the instructions. After it is completely done... go back to the internet connection setup and go through all the menus to make sure all your numbers are the same as I stated above. Then at the end run the connection test. It should work!

I took me three hours of messing with mine before I figured it out so I figured I'd pass it along because I was on here forever trying to get it to work. I hope this helps!

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Roy lee


Finally the DNS problems I had with connecting my PS3 to my network has been resolved. I have LinkSys wireless router which is working perfectly for other devices (like laptop, Xbox360, TiVO). My wireless network is configured to NOT broadcast the SID and with a WEP key. After entering this manually in the network setup on my PS3, I was able to obtain an ip address from my router, I was able to open the configureation page on my router, but connecting to the internet would fail with some kind of DNS error. The way this was resolved for me (and I know someone else mentioned it in an other post here), was to enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server. Voila... I am upgrading my PS3 software as I write this.... ..btw, this also fixed the similar problem I had with my PSP.. Thanks!

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So what I found out was to put in the IP address you find in ipconfig/all but add one to the last octive. Example if yours is 172.16.1.25... then in your ps3 type in 172.16.1.26

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