Question about Lexmark Z2300 InkJet Printer

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My lexmark Z2300 will not feed the paper. The roller in the back (by the paper) does not move. I just changed the black ink. It has also said communication problem when I tried to print. NOW when you turn it on, it automatically tries to feed a piece of paper in, isn't able to, and then the light blinks.

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Disconnect the printer from your pc. Remove the sheets of paper from the feeder. Open the printer cover and remove the cartridges. While the cover is open, check the cartridge area and make sure there are no obstructions in the cartridge carrier's path. Check for any loose transparent strip (encoder strip) behind the carrier. If everything looks fine, close the cover. Unplug and replug the printer into the power source to reset it. When the printer turns on, reinsert both cartridges. Close the cover. Reconnect printer to the computer. Try to print again.

Posted on Jun 02, 2011

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Posted on Jan 02, 2017

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
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5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.


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I replaced ink and paper..paper keeps jamming when printing and copying. after the replaced inl and paper, i was able to print with no problem however without warning iunable to print or copy without...


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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  2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
  3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
  6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
  9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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