Question about Alpine Air XL-15 Air Purifier

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I no longer get that fresh rain scent when the unit is turned on

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  • shutty1 Aug 16, 2008

    Yes Thank you plates are cleaned regularly, Do plates wear out?

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  • 35 Answers

Have you cleaned the ozone plates recently? They require monthly cleaning in order to function well. To download the owner's manual, where it shows you how to do this, go to:<P>

http://www.ecoquestintl.com/support/US50300_Living_Air_Owners_Manual.pdf

Hope this helps!

Posted on Aug 16, 2008

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1 Answer

Scent cartridges


I'm not sure where you can get scented cartridges, but I know that home- made scent packs can be made using aromatic oils. There's dozens of scents. just place some on a piece of cotton and place in the container where the cartridge would go.

Mar 30, 2014 | Amcor Air Purifiers

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Flashes RCI than normal running screen over and over again. Has light, no ozone scent is detectable.


The main circuit board is probably bad. It can be repaired and warrantied. Call (336) 499-2505 for information.

May 06, 2012 | Ecoquest Fresh Air Air Purifier

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All of a sudden my purifer is no longer working I have notice the ceiling aboe were my purifer sits the ceiling is getting dark so I shut it off , it just not seem to clean the air anly longer my serial...


These units are manufactured by Alpine Air Products. Some years ago, they were sold through Network Marketing Reps.

You can contact Alpine Air Products directly at 888-675-2616, Monday - Friday (9am - 5pm PST).

That will be your best bet.

Feb 22, 2011 | Ecoquest Fresh Air Air Purifier

1 Answer

I re[laced the lamp and charge on my Fresh Air purifier and the display still says replace lamp. Whi is that?


I'm not sure if this is the answer, but did you turn the unit off, then turn it back on and press the reset button on the front?

Nov 23, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Install Plate Displayed


Call toll free 1-877-710-0057 and they will gladly help you.

Jun 03, 2009 | Ecoquest Fresh Air Air Purifier

3 Answers

Fresh air flashes


This looks like a control board error. It needs to come in for repair. be careful not to turn it on, the RCI cell ( the blue light in the back) will stop working if it is switched off and on fast.

Call the company 1-800-989-2299 and get an RMA number. If you are under three years, you are still under warranty.

Dutch

Mar 28, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Ecoquest fresh air repair


Regardless of unit the purifier plates may need replacement. How are the plates cleaned? Could it be that there is a residue from the cleaning agent present after cleaning? With new plates there is a little oil on the plates to prevent oxidation when in storage or transit. A little rubbing alcohol would do the trick.
Make sure the plates are dry before putting them back into the unit.

If the plates are seated right and clean you should see a faint purple glow on the plates when the unit is on purify.

Let me know if that's the case.

Eric

Dec 18, 2008 | Ecoquest Fresh Air Air Purifier

1 Answer

Fresh air won't come on


Check the fuse which is located beneath the cord port

Aug 01, 2008 | Ecoquest Fresh Air Air Purifier

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