Question about LG Refrigerators

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I have a LG multi air flow GR399SQ fridge freezer, the problem is the fridge compartment does not seem to be working, the bottom shelves are slightly colder than the top shelves, however the freezer seems to be working fine. We were advised to defrost the freezer even though it's a frost free freezer, this resolved the problem for about a week but now the fridge does not seem to be working properly again, I would appreciate your advise on this issue.

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  • LG Master
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First of all, does it have a warranty?

Posted on Jun 18, 2017

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  • LG Master
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Check and verify the air distribution door is operating.

Posted on Jun 18, 2017

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Posted on Jan 02, 2017

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SOURCE: Water dripping from top of fridge (coil housing?) under freezer.

It could well just need defrosting. It does sound as though the coil in the freezer section is frozen. If you try defrosting it and the problem disappears then you have at least found a temporary solution. If it does rectify it I would closely monitor the cabinet for a couple of weeks to check for a reoccurrence. If it does reoccur then I would suggest contacting a fridge guy so that he can check the defrost circuit. The reason we normally suggest to defrost is incase a door was left ajar and the coil froze up because of this. I hope this is of some help and you seem to be on the right track.

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fridgetech
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Liners are not able to be replaced. Will need to buy a new unit if the liner is a problem.

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SOURCE: Fridge not cooling compressor works intermitently

Is the brand name of the compressor Tecumseh?? How old is this fridge??

Posted on Jan 10, 2008

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SOURCE: Frigadaire freezer cold but fridge compartment is warm

i need the complete model number to narrow it down they still make the frs20zrg to this day the last two numbers like frs20zrgwo or frs20zrgw9 is what will tell me what kind of defrost system it has the serial plate is in the fridge side up by the light bulb or on the left hand side or right hand side of the fridge compartment up near the top sorry to be a bother but its necessary

Posted on Mar 30, 2008

Techsim
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SOURCE: Amana BX22A2W - freezer works, fridge not cooling

Check the damper in the top back of the fresh food section. make sure that it is open and air is coming through it.

Posted on Nov 02, 2008

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1 Answer

I'm getting frost and ice build up on the bottom and back of the fridge compartment on my LG French door fridge.


To me This is on all Makes and models build up of frost means warmer humid air is entering into colder air this will cause a frost build up from entrance of warm air coming in so your looking at your air flow in all compartments of your ref,freezer so on.
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Most fridges only cool the freezer compartment and the cold air then flows into the fridge section. It could be that the hole to the fridge from the freezer is frosted solid and no cold air can get through, if so, use a hair dryer to melt the frost and open the hole. It is usually near the bottom of the compartment.

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this fan needs to run when the compressor runs,check fan blade for being jammed by ice if you have this much ice on back wall as ice will stall motor,if no fan there will be no cool air to refrige compartment also the defrost drain tray will fill with water then freeze over which in turn floods the freezer floor and refrige compartments cause it cannot drain to the pan in the bottom

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I have a GE Profile model # TPX2451YEBS side by side fridge. Both sides are not cold on upper part. The food in fridge on top 2 shelves and door shelves is just cool. The frozen food in door...


Sorry to hear about your problem.

Sounds like you have a defrost issue. Hence your unit is not defrosting. All of this apply's if your freezer side has ice . If not. you have other issues, this does sound funny, but this is why your refrigerator side is warm, or not cooling.

Here is a list of some things that can go wrong.
1. Defective heat coil
2. Defective defrost timer
3. Defective defrost sensor
4. Defective Fan
5. Defective compartment inlet damper (on some models)

You should call a service company to resolve your issue.

Since I tried to help you, Please help me and Rate/Vote on the response. Thanks

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You have a blocked drain hole at the bottom of the fridge put very warm water in the the drawers and remove once they un thaw then remove them and clean the drain hole in the bottom. If you need more help just post here and I will give you more informaion, also if it's got a lot of water you will have to remove the drip pan and drain it out

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Freezer working fine but fridge isn't


Either the damper that the air flows up through is closed or the return air flow vents are blocked with clear ice.

Do you feel the air come out all the way at the top of the duct assembly when the freezer door is opened (but it then stops when the door is closed)?

If so, then it sounds like your return air flow vents are clogged. These are located to the left and right of the duct assembly in the rear/bottom of the refrigerator section. Sometimes you may have to slowly pour hot water into these vents to get the clear ice to thaw. The water should go down into the freezer section behind the evaporator and then out the drain in the back.

If you do not get the air to flow out the top of the duct assembly then the damper is staying shut. This could be either a bad damper in the duct assembly or the main board my not be sending voltage to the damper. Hope this helps.

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