Question about HP Photosmart C5180 All-In-One InkJet Printer
Generally with an message like that, we would recommend first disconnected the USB cable if it is plugged into a computer.
2) Then remove the cartridges from the printer as well.
3)With the power still on, unplug the power cord from the back of the printer, as well as the wall, then wait about 60 seconds.
4)After that, plug it back in to the wall first, then the printer, allowing it to boot up.
If it gives you a message similar to "The following ink cartridges appear to be missing or damaged" you may reinstall them at that time when prompted.
(If you do not have a keypad, then you won't be able to do the next 2 steps. Please see below.)
5)If you get the same error message, if you have a number pad on the printer, do the same steps but before plugging it back in, hold the # button with the number 3, and plug in the power cord back into the printer while holding the buttons down.
6)Once the printer starts showing that it's coming back up, you can let go of the buttons, and allow it to come back up.
7)If you still continue to get the message, then do the same thing except hold the # button and the number 6 on your keypad and allow it to come back up.
8)If you still get the message after all of the above steps are done, please contact HP for a replacement if your printer is still in warranty.
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Posted on May 24, 2011
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Posted on Jan 02, 2017
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