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I have a new battery and now a new a/c adaper and it still wont charge while laptop is up only when shut down and closed...what could be the problem?

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  • Lala Alonsi
    Lala Alonsi May 24, 2011

    Did you do the charging procedures for you lap top..when you first installed in onto your laptop?

  • softpillowz Jun 24, 2011

    Thank you

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That means that female connector where you connect the end of the charger to the laptop is has a cracked solder joint. This will require opening the laptop and soldering it again. A very tedious and delicate job. The reason why it will only charge when it is off is because of poor connection, but when you turn on the computer, it requires more "juice" and the poor connection cant handle it anymore so it quits charging. If you decide to open your laptop be very careful and pay attention to details. Never force anything. Good Luck.

Posted on May 24, 2011

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Some of the laptops have built in safety so that they can only be charged when off. But the computer should operate when hooked to ac power.

Posted on May 24, 2011

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