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DVD on Curtis LD DVD 199A combo won't work in DVD mode. The DVD won't take or accept the DVD. I have never used the player before today. I did have the label to the back of the unit.

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  • genbug4u May 24, 2011

    None of that is necessary, however I did clean everything. THE PLAYER WILL NOT TAKE THE DVD. I have requested a refund, am communicating with Curtis now, they will take care of the problem. DO not send anymore "helpful tips".

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  • 1,238 Answers

Good day!

may i know if your unit is under warranty if yes I suggest to don't open it because it void your warranty.

Or Try to used a CD lens to clean the DVD lens inside.

If the problem persist just add a comment.

Thank you

Posted on May 25, 2011

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  • Master
  • 1,961 Answers

Your dvd player wornt play the disk you are playing? Try to consult the region code of the player and the disk you are trying to play make sure they are of the same region..also clean the lens with a cotton buds moistened with an alcohol gently wipe it on the lens.post again if you have further question..

Posted on May 24, 2011

  • bonifacio gomez
    bonifacio gomez May 25, 2011

    sir musta?ngrefund b tong camote n to?

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