Question about Samsung ML-3471ND Network Mono Laser Printer

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I have a Samsung ML-3471ND Laser printer. It has started to leave black marks down each page and them about the 3rd page, writing appears from the roller?

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Hi. Thank you for using fixya. This problem is the result of the toner drum being dirty. To resolve:Take the toner out of the printer.
Turn the toner over. You will see a green roller. It should be dirty by your description.
Use a clean soft cloth/towel/tissue and wipe it lightly.
Spin the roller.
Clean again until you have done the entire roller. (estimate that you have covered it)
Wipe imside the printer with the cloth.
Reinsert the ptoner.
Printing should be normal now.
Thank you. Hope this solves your problem.
Keep me posted.

Posted on May 24, 2011

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You may want to try changing the transfer roller, or your toner could even be malfunctioning. If that doesn't solve your problem you could have a bad fuser. If that is nothing you can do yourself, I'd recommend taking it to your nearest printer repair shop for maintenance.

Posted on May 24, 2011


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