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RDR-GX350 tray wont open - Sony RDR-GX360 DVD Recorder

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Posted on Jan 02, 2017

  • 945 Answers

SOURCE: welcome screen locked, tray doesn't open, pwers off rdr gx330

The manual for your dvd is on the sony website
http://esupport.sony.com/US/perl/model-documents.pl?mdl=RDRGX330&LOC=3

Go to F&Q and see disc stuck.

Posted on Oct 19, 2009

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  1. Ensure the child lock feature is disabled.
  2. IMPORTANT: If necessary, consult the instruction manual for specific steps about how to disable the child lock feature.
  3. Attempt to open the disc tray.
  4. If the issue is not resolved, turn off the DVD player.
  5. Unplug the power cord from the electrical outlet for 30 seconds.
  6. Plug the power cord back into the electrical outlet.
  7. Attempt to open the disc tray.
  8. If the disc tray still does not open, simultaneously press the POWER+STOP+EJECT buttons; this will sometimes cause the disc tray to open.
If the issue is still unresolved, service may be required. The Sony® eService Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

see this
Sergio

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Here is the solution. __Regards,__Arpi

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