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When i use my turtle beach x31 it seems when i go into game chat the voice just goesa so quite and when i take my mic out i can hear them fine then when i put it back in it goes quite agian then i turn xbox of then its fine and it just repeats its self

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  • 34 Answers

I had a similar problem. I did fix it trying to think what I did.

Did you try messing with the chat settings on xbox?

Try each chat setting: Play through headset, play through speakers, play through both.

Also adjust the volume settings.

See if any of that gets the chat to volume you would like.

Posted on May 24, 2011

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When i talk people cant hear me though turtle


If you have an X1 headset...
Try using the X1 headset and mic with your PC (sound card). Green plug goes to green jack, Pink plug goes to pink jack. Can you hear your voice thru the X1 mic on your PC? If yes, then the mic works but the chat-controller cable is probably broken and should be replaced. If no, then the mic may be broken and you should contact Turtle Beach's tech support for help -- support@turtlebeach.com.

Mar 04, 2010 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

When I talk no one can hear me but I hear them


If your X3's microphone is working, you should be able to hear yourself in the headset when you talk into it. Plug the chat-controller cable in both the headset and the controller, then talk into the X31 mic. Can you hear yourself in the headset? If yes, then the microphone is OK but you probably need a new chat-controller cable. If not, then the microphone may be broken and you should contact Turtle Beach tech support at support@turtlebeach.com.

Feb 28, 2010 | Voyetra Turtle Beach Ear Force X3 Wireless...

1 Answer

I am having troubles with my Turtle Beachs X1s


You may have kinked your controller cable when you moved all your Xbox stuff. You might as well get a replacement controller cable--Turtle Beach sells them for only $4.95 on their website. I'd recommend the newer white one since that looks to be a lot thicker.

Feb 24, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Turtle beach X31 chat wont work I can hear the game sounds but i cant talk to people


I actually own this product, and here's what I would try:

First, be sure the mic chord is on the "on" position, and not on "mute".

If this was unsuccessful, try turning off and unplugging the Turtle Beach, and restarting it.

Feb 23, 2010 | Video Game Consoles & Games

1 Answer

My Turtle beach X31 keeps cutting my mic out from chat so i can't hear poeple and they cant hear me but i can still hear sounds in the head set


That sounds like the chat/controller cable might be to loose in the headset jack. Turtle Beach has a newer cable available that should fit tighter. Their email is support@turtlebeach.com.

Jan 16, 2010 | Voyetra Turtle Beach Ear Force X3 Wireless...

1 Answer

Mic wont work, i can hear friends but they cant hear me.


Can you try using the X1 mic on your PC? Green plug to green jack, pink plug to pink jack, USB plug to USB port. Talk into the X1 mic. Can you hear your voice? If yes, then you probably have a bad chat-controller cable. If no, then your X1 mic may not be working. If that's the problem, you should contact Turtle Beach tech support for help. support@turtlebeach.com.

Dec 24, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Can't hear people talk!!


You probably need a new talkback cable, You can purchase one on turtle beach's site or contact their support about sending one out to you.

Aug 12, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

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