Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Getting a very high pitch sound only when the motor is engaged. I can turn the vacuum on and don't hear the sound until I tilt it back and engage the belt.

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More than likely your roller brush drive belt is damaged. If you remove the belt and look at it you will probably see a bald spot on the inside circumference where it is missing some teeth. Your belt drive gear is probably spinning and squealing each time it hits this bald spot on the belt.

To access the drive belt unplug the unit, then just rotate the flathead screws on the bottom plate counterclockwise until they disengage and then gently pry off the base plate. Use a screwdriver slide the inner part of the belt off the drive gear and then the whole roller assembly and belt should come right out.

Just contact Dyson and have them send you a replacement belt for free and then just reinstall it yourself.

Here is the link to the Dyson website:

http://www.dyson.com/

http://www.dyson.com/support/help.asp?article=2

Just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information and items at the website indicated.

Or phone Dyson Support toll free:

1-866-693-9766

I hope that was helpful to you, good luck.

If you choose to rate this solution using the Thumbs Up scale provided, I thank you very much for your time and consideration.

Joe.

Posted on May 24, 2011

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