Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
see if this solution fixes the problem.
Also clean the print head using instructions in the manual
Posted on Mar 06, 2008
You have the classic single nozzle failure it appears. You say you have done a nozzle check. This should reveal that one of the black nozzles is not working i.e. there is a single gap in your nozzle check printout for the black nozzles. Now, this may be due to a blocked nozzle. Try the following print head soak process.
Turn the printer on, and as soon as the print head moves pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head fully into its parking position so that the cup full of fluid comes up over the print head. Leave this for at least 24 hours, then try a head clean again. If still nothing, report back
Posted on Feb 01, 2009
It sounds like you need to run a printhead cleaning. The print head is what you put the ink cartridges into, it's responsible for placing ink directly to the page. If the some of the nozzles are clogged up, it can give you bad print quality. Without knowing the exact model of your printer, I can't tell you exactly where to find the menus needed to run the cleaning. Sometimes you can do this via the "maintenance" tab in the printers properties. If you need any further assistance, feel free to let me know.
Posted on Aug 02, 2009
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