Question about New Home Sewing Machines

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I have a New Home Memory Craft 6000 which I have had for many many years and which has done hundreds of miles of stitching, never letting me down. Recently, however, it has become temperamental especially on stretch/jersey fabrics and finer fabrics. It is looping and missing stitches. I have followed troubleshooting instructions changing needles to ball point and to blue tipped to no effect. I have tried changing tensions both needle and bobbin, also to no effect. I am now at a loss and missing my machine terribly as I am unable to use it. Please can you help?

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  • New Home Master
  • 42,818 Answers

Take it in and have the needle /hook timing checked

Posted on Apr 26, 2017

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6 Suggested Answers

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Posted on Jan 02, 2017

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bargainbox
  • 1388 Answers

SOURCE: My Janome my excel 23x

Ensure that all is clean and free of lint jams....now for tension troubleshooting .......

This solution is for tension problems...if you cannot form any sort of stitch, the issue is quite different, so please let me know if you need a different problem solved.....

It is quite long, but just work through each section in order.
The "knotting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle,
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tension to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your
projects).

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with
a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to
disengage tension plates).... do not gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension.

I would not recommend fiddling with bobbin tension without good reason, it may end up with missing small screws and spring pieces, however, you can take the needle plate off to clean
the hook race area (where bobbin case sits)

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is no lint trapped in the metal spring where the thread is tensioned.

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension screw in the middle of the metalwork....

4c76dc1.jpg ...the other screw at one end is holding it all together, so beware....it is not a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FRONT LOADER:
....this is a bobbin case from a front loading machine and works in a very similar fashion to the top loader with drop in bobbin, again, if you dismantle it, take care so you can put it all
back properly.
165ca5c.jpg FINISHING UP
GETTING THE BALANCE RIGHT:
When you are certain there's no trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension screw very little at
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it cannot be correct to do this.....BUT....it is,
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine
case....no case ? then make some sort of cover !

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with
dust and form a "clag" like glue (another reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistent diameter with good thread, and less compensating to be done by your tension plates and less thread breaks !

If you want any more help with this, just post back here, or, drop a line through the "Contact Us" page at www.bargainbox.com.au

Posted on Apr 25, 2008

bargainbox
  • 1388 Answers

SOURCE: bobbin tension

If the looping is happening on the underside, it is your top tension that is to blame, conversely looping on top is bobbin tension.........take a look HERE for detail on cleaning lint buildup.

Top tension should be set around the middle of the range, usually 4 - 6.

I would not advise playing with bobbin tensions, however, you can take the needle plate off to clean the hook race area (where bobbin case sits) ...this is good housekeeping, my wife does this every time she replaces the bobbin....just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint, if there appears to be fine dirty deposits, a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit will do the trick.

Bargainbox

Posted on Jan 27, 2008

  • 27 Answers

SOURCE: big loops on bottom stitch

You have no top tension. Rethread the top of the machine. Make shure you raise the presserfoot before threading.

Posted on Feb 23, 2008

bargainbox
  • 1388 Answers

SOURCE: Loose stitching underneath. HOW CAN I FIX!!!!

I'm **t sure what you mean by freehand stitching........do you get a good even stitch with zig zag, this is the most important first test ?

Ensure that all is clean and free of lint jams....**w for tension troubleshooting .......

This solution is for tension problems...if you can**t form any sort of stitch, the issue is quite different, so please let me k**w if you need a different problem solved.....

It is quite long, but just work through each section in order.
The "k**tting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle,
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tesion to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your
projects).

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and **t to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with
a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to
disengage tension plates).... do **t gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension.

I would **t recommend fiddling with bobbin tension without good reason, it may end up with missing small *****s and spring pieces, however, you can take the needle plate off to clean
the hook race area (where bobbin case sits)

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (**t soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is ** lint trapped in the metal spring where the thread is tensioned.

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension ***** in the middle of the metalwork....

4c76dc1.jpg ...the other ***** at one end is holding it all together, so beware....it is **t a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FRONT LOADER:
....this is a bobbin case from a front loading machine and works in a very similar fashion to the top loader with drop in bobbin, again, if you dismantle it, take care so you can put it all
back properly.
165ca5c.jpg FINISHING UP
GETTING THE BALANCE RIGHT:
When you are certain there's ** trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension ***** very little at
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it can**t be correct to do this.....BUT....it is,
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine
case....** case ? then make some sort of cover !

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with
dust and form a "clag" like glue (a**ther reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistant diameter with good thread, and less compensating to be done by your tension plates and less thread breaks !

If you want any more help with this, just post back here, or, drop a line through the "Contact Us" page at www.bargainbox.com.au

Posted on Mar 09, 2008

  • 1 Answer

SOURCE: Janome Memory Craft 9500 Troubleshooting

The solution that I found last night was the thread tension. I have never touched the dial, only had it set on 'auto." When I started playing with it, I realized the top thread should be really easy to pull through the machine and it wasn't. I started turning the dial (to 3 or 4) and the thread slid through the machine perfectly. No more birds nest! I really thought it was bobbin initially because of the horrible sound it was making.

Posted on Jun 05, 2008

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New home sewing machine memory craft 6000 Skips stitches on ziz zaz option number 13,14,16, Why


Your timing is off just a hare. For now you can move the zigzag to a lower number. You may be able to get by if you move the needle to the right. I don't think that it will hit the plate but try it by moving the hand wheel the first time. Anyway, you will need to see your repairman to have the timing adjusted.

Apr 16, 2017 | New Home Sewing Machines

1 Answer

No manual, not sure the year either...:( I have a new home memory craft 6000-- and I can not for the life of me thread the darn thing..... there is a bobbin underneath no clue what I am doing... I need to...


This is same thing as a Janome Memory Craft 6000 (called New Home in UK I think) so why not buy a manual for it, they usually run to 100 pages and are well worth having to best maximise your use of the machine and prolong its life by properly maintaining the machine.

Here is link to a photocopy of this manual on www.sewingpartsonline.com
http://www.sewingpartsonline.com/instruction-book-janome-and-newhome-6000.aspx

Or you can buy a copy on this website
http://www.sewusa.com/Sewing_Machine_Manuals/New_Home_Manuals/New_Home_6000.htm

The top loading bobbin will have a tension spring on the side that you need to "click" the bobbin thread into so it is tensioned. There is usually a little crack that the thread goes down into, its a case of holding the thread tail with your right hand, placing a finger tip from your left hand onto the bobbin to hold it still, then press down on the thread tail with another figer so it clicks in
to the tension device.

Then place cover plate back over the bobbin leaving the thread tail hanging out and do the usual "lower the needle" down then back up to draw the bobbin thread up to the needle plate.

Top threading up should be fairly obvious, always do with the pressure foot raised and pay attention to the tension dial and the thread take up lever, all machines have these two points to manipulate the thread and then some thread guides to take the thread down to the needle. I just can't find a threading diagram for this machine online to refer to but Janomes are very similar so if you go to http://www.sewusa.com/Threading_Diagrams/Threading_Pages/New_Home_Threading_Diagrams/New_home_2022_Threading_Diagram.htm
and take a look this may get you going.

Hope this helps you out with the 6000, 4 thumbs up if so.

PS, I always hand hem trousers myself, I just overlock the raw edge first for neatness. If there is hardly any hem allowance, then I will stitch on a piece of bias binding to cover the raw edge, then turn this up and hand sew it.

Aug 30, 2011 | Sewing Machines

3 Answers

Oprater manual memory craft janomy sewing machine model no 6000


could you tell me how much the Memory craft 6000 is worth..My mother used it, but when she died, I have it, and would like to sell it...thanks, Dian

Jun 04, 2008 | Janome Memory Craft 9000 Computerized...

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