Question about Heating & Cooling
Birdy, I don't think the water you're seeing is from what the dehumidifier has collected. It sounds like the dehumidifier is frozen up. In which case, turn the Master ON/OFF Switch to OFF and unplug the unit, to allow it to thaw for several hours. You may want to put some old towels under it while it thaws.
Once the unit has completely thawed, remove the air intake filter and clean it. Do not reinstall it, until it is completely dry. Also, wipe off any remaining moisture that you see on or under the unit.
Once everything is thawed, cleaned and dried, plug the unit back in and turn the Master ON/OFF Switch to ON. Set the humidity level at 35 to 45% and allow the unit operate as it should. Always remember, there must be at least 2 feet of clear air space around the dehumidifier for it to function properly.
Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.
Posted on May 24, 2011
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Posted on Jan 02, 2017
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