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I have dell 1420, the cd/dvd room wont open. also it didnt flash the yellow light. i tried to open it with pin, it worked but when i put the dvd it didnt detect the dvd.

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Hello.

Your CD/DVD drive is probably faulty and needs to be replaced.

But, try a CD/DVD cleaner to see if it can be salvaged.

Hope this helps.

Posted on May 24, 2011

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