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An error message appeared on my fax machine Canon-Laser Class 710. It says E004. I know its the faxing unit failure. How do I go about fixing this error?

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Your only option is to buy a new fuser unit.

Posted on May 24, 2011

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System error 004


E004 Fixing unit failure
E100 Scanner unit failure
E246 The Counter board is left out
E676 Communication error
E677/6F-61 ROM check error
E677/6F-63 RAM error
E733 A fault occurred in the communication between the SCNT board
and ECU board/TOP signal cannot be detected
New E805 Fan failure

TRY THIS:
E004 Fixing unit failure
Cause: (1) Shorted/broken wired main thermistor
(2) Shorted/broken wired sub thermistor
(3) Broken wired heater/blown thermal fuse
Solutions: (1) Turn the power off and remove the fixing unit from the machine.
Measure the resistance between the fixing unit connector J301-1
(FSRTH) and J301-2 (GND).
If the resistance is not within the range between 350 W and 520 W
(room temperature of 20°C), replace the fixing film unit.
(2) Turn the power off and remove the fixing unit from the machine.
Measure the resistance between the fixing unit connector J302-1
(FSRTH2) and J302-2 (GND).
If the resistance is not within the range between 360 W and 530 W
(room temperature of 20°C), replace the fixing film unit.
(3) With the fixing film unit removed, if there is no continuity
between the fixing unit connectors J303-1 (ACN) and J303-3
(ACH), replace the fixing film unit.
(4) Replace the EPU board.
(5) Replace the ECU board.


Jun 24, 2010 | Canon Office Equipment & Supplies

1 Answer

My Canon Laser Class 710 fax machine is flashing a red error and the message states ''received in memory'' .. How do I clear it?


You could be out of toner = new toner cartridge.
You could be out of paper = reload paper
You could have a printer problem, paper jam, door open, etc

get the printer part working.

does it print a report if you press the 'report' key?

Nov 13, 2009 | Canon Office Equipment & Supplies

1 Answer

I have a system error message E004.


Fixing unit failure, you have to change the fixing unit.

Jun 26, 2009 | Canon LaserCLASS Fax 710 Printer

1 Answer

Canon Laser Class 730i Printer/Fax -- Error Code/Alarm E004. How do I clear it?


E004 Fixing Unit Failure.
I would recomend calling repair Tech to resolve this issue....unless you know how to access service mode and perform a Printer Reset operation. Could be complete Fuser Unit failure.

Jun 02, 2009 | Canon 730i Laser Printer

1 Answer

Problems with Canon 7500 Laser Class fax


I have Canon 7000 Laser with Error message #330 which said
SET DOCUMENT??? HELP?

Dec 03, 2008 | Canon LaserCLASS 7500 Plain Paper Fax

1 Answer

Won't print an incoming fax; displays error message 004


I think the error is point to a fuser (temp issue) problem.

You can check out this thread for some more info that might be helpful. - LINK

Nov 11, 2008 | Canon LaserCLASS Fax 710 Printer

1 Answer

Canon laser fax 710 error message 100


e100 is a laser failure.... replace the laser assy

Oct 30, 2008 | Canon LaserCLASS Fax 710 Printer

4 Answers

Canon Laser Class 710 Operators Manual


I have the Canon User Manual for $10.  358 pages in a PDF document.   Everything you ever wanted to know about Laser Class 700 Series (710i, 720i, 730i)....
Contact me at lbvennard@me.com
Lance

May 20, 2008 | Canon LaserCLASS Fax 710 Printer

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