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AwesomEnterprises Inc.I havent received my goods. transaction ID 79039791MU4252845

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Hello,

First try to contact the seller to resolve the issue, if no response you can file a dispute. The steps below outline this process.

How do I get my money back? If you would like a refund, start by getting in touch with your seller. Most sellers welcome the chance to work out any problems.

To request a refund, send the seller an email. Ask the seller to click Issue a refund beside your payment details. You can request a refund up to 60 days after you pay for your item.

Here's how to find the seller's contact information:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the transaction you want a refund for.
  4. Use the contact information to send the seller an email.
If the seller won't refund your money, you have 45 days from the date you paid for your item to file a dispute.

Filing a dispute

Here's how to file a dispute:
  1. Log in to your PayPal account.
  2. Click Resolution Center.
  3. Click Dispute a Transaction.
  4. Select Item dispute, then click Continue.
  5. Click Find transaction ID, then click the transaction ID you want to dispute.
  6. Click Continue, then follow the instructions.
If you purchased your item on eBay, go to eBay's Resolution Center to open your dispute. Go to eBay and click Resolution Center at the bottom of any page

If your dispute is not resolved or escalated to a claim within 20 days it will be closed.


Escalating your dispute to a claim

If you can't resolve your dispute with your seller, we can help. Just escalate your dispute to a claim and ask us to look into the transaction. We'll review your case and decide whether you're eligible for a refund. We can usually decide if you're eligible for a refund within 30 days.

Here's how to escalate a dispute to a claim:

1. Log in to your PayPal account.
2. Click Resolution Center.
3. Click View next to the dispute you want to escalate.
4. Click Escalate this dispute to a PayPal claim, then follow the instructions.
5. Click Escalate to a claim.

To check the status of your claim, log in to your account and go to the Resolution Center.

To learn more about our dispute process, look for the How to Dispute a Transaction tutorial in the Resolution Center.

Posted on May 28, 2011

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I have not received my goods for transaction id 8MS25460XG719754B


Go back into your PayPal account to see any details about the transaction and if it have been shipped. Contact person or company you bought goods from to see if they have been shipped to you yet.You can also make a dispute/claim for not receiving your merchandise.Check your email to make sure you didn't overlook an email saying your good had been shipped.I hope you receive your goods soon.

Sep 08, 2011 | PayPal Accounts

Tip

How to file a dispute against the Seller using PayPal


Prepare all PayPal transaction info regarding your dispute, particularly the PayPal transaction ID. Note, this is ONLY for transactions made from PayPal's website, this is not applicable for all other payment transactions made over the internet.

Follow this simple steps in filing a claim / dispute against the seller from PayPal.


Click here and log in to file a dispute, if that didn't work, use this web address:

https://www.paypal.com/ca/cgi-bin/webscr?cmd=xpt/Customer/customerservice/GXOLogin-outside&from=resolution_center&toResCtr=true&fileWhat=claim


After logging in, you should see this page:
19945b8.jpg

.. click on that yellow button saying "Dispute a Transaction". You will see this page after clicking that button:
2832e9a.jpg


.. select item dispute and click the yellow button saying "Continue".
After that, you'll be taken to this page:

c268c54.jpg

If you have the transaction ID prepared, type it on the box provided, if not, you can search for it by clicking the "Find transaction ID" button and select the specific transaction ID from your PayPal transaction history.
0fdf5e8.jpg

When your PayPal transaction history pops out, make sure it captures the date from when you made the transaction, see from the sample below, my history is showing only all of my activities from January 12, 2010 to today, February 11.

93d0da7.jpg


Once you find the specific transaction, click on the Transaction ID and it will take you back to this page with the Transaction ID already in the textbox..
69fa6e3.jpg

.. all you need to do is click that yellow button saying "Continue".


And from there, you will be asked 1 or 2 more questions which you have to answer by selecting the appropriate option applicable to you, so you can finalize the dispute.


Note that this dispute does not guarantee that your money will be given back to you. PayPal will freeze your seller's account until your problem is resolved forcing them to return your money. However, if the seller decides to close the specific account, that's not gonna be good for you, you will totally loose the money that you paid but the dispute that you filed will damage his/her credit track record, because as you know, PayPal is linked to our our credit cards and/or bank accounts.


Good luck!


For more info, visit PayPal's Security Center.

on Mar 07, 2010 | Computers & Internet

Tip

How to file a dispute against the Seller using PayPal


Prepare all PayPal transaction info regarding your dispute, particularly the PayPal transaction ID. Note, this is ONLY for transactions made from PayPal's website, this is not applicable for all other payment transactions made over the internet.

Follow this simple steps in filing a claim / dispute against the seller from PayPal.


Click here and log in to file a dispute, if that didn't work, use this web address:

https://www.paypal.com/ca/cgi-bin/webscr?cmd=xpt/Customer/customerservice/GXOLogin-outside&from=resolution_center&toResCtr=true&fileWhat=claim


After logging in, you should see this page:
19945b8.jpg

.. click on that yellow button saying "Dispute a Transaction". You will see this page after clicking that button:
2832e9a.jpg


.. select item dispute and click the yellow button saying "Continue".
After that, you'll be taken to this page:

c268c54.jpg

If you have the transaction ID prepared, type it on the box provided, if not, you can search for it by clicking the "Find transaction ID" button and select the specific transaction ID from your PayPal transaction history.
0fdf5e8.jpg

When your PayPal transaction history pops out, make sure it captures the date from when you made the transaction, see from the sample below, my history is showing only all of my activities from January 12, 2010 to today, February 11.

93d0da7.jpg


Once you find the specific transaction, click on the Transaction ID and it will take you back to this page with the Transaction ID already in the textbox..
69fa6e3.jpg

.. all you need to do is click that yellow button saying "Continue".


And from there, you will be asked 1 or 2 more questions which you have to answer by selecting the appropriate option applicable to you, so you can finalize the dispute.


Note that this dispute does not guarantee that your money will be given back to you. PayPal will freeze your seller's account until your problem is resolved forcing them to return your money. However, if the seller decides to close the specific account, that's not gonna be good for you, you will totally loose the money that you paid but the dispute that you filed will damage his/her credit track record, because as you know, PayPal is linked to our our credit cards and/or bank accounts.


Good luck!


For more info, visit PayPal's Security Center.

on Feb 11, 2010 | PayPal Accounts

1 Answer

I need the adress where to send my transaction to a dispute i lost the email paypal sent me. credit card fraud


I did not get really your question. Do you want to dispute? if that the case go to your paypal then list all the transaction history you made. You will definitely see the transaction you want to dispute. Then just click details. Copy the transaction ID. Make sure to get only the numbers after #. Then Click resolution center. Then Click Dispute Transaction button. Then paste the transaction ID numbers on the box shown. Continue from there. Please note dispute can be only made not later than 45 days since the transaction was made.

Good luck

Sep 05, 2011 | PayPal Accounts

3 Answers

I buy something and pay whit paypal, and the seller don't send me the thing .1 month ago what I can do to reclaim my money back.


put in a paypal dispute claim. you can do this by going into the resolution centre and pressing "open a dispute"

Feb 28, 2011 | PayPal Accounts

1 Answer

Payed for a product from pixmania and havent recived it . payment taken from my bank on 9/7/2010 customer no;12581670 . invoice no;ccl119565017 .amount £24.68 my email .hughmcclung@hotmail.co.uk


Go to the that particular transactions and click on the word DETAILS thst is underlined. The transaction will open and there you can read a sentence where you can file a complaint not receiving your item.. PAY PAL will inform the seller that you have not received your item and in so much time you will receive a refund or the item

Jul 18, 2010 | PayPal Accounts

1 Answer

Have not as yet received product


1. Log into your Paypal Account
2. On the top navigation bar, under the My Account tab go to Resolution center.
3. Click on Report a Problem.
4. Report a Transaction Problem.
5. Select Item dispute.
6. Fill in the transaction ID. (9N679340CC512941P). Click Continue.
! You should wait 7 days for the product to shipbefore filing a complaint.
!! You should wait no longer than 45 days though!
Hope this helps, wbwTeam

Apr 19, 2010 | PayPal Accounts

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