Question about Quinny ZAPP Stroller

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Hi, My Quinny Zapp keeps making a clicking noise and when I've looked at it closer it appears that the brake is slowly working its way back on and therefore catching to the inside of the wheel. Any ideas how this can be rectified? Thanks

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Good Afternoon

How old is your Quinny Zapp? If it's under 2 years old, please contact your original retailer with your proof of purchase and they can have a look for you, and if necessary make arrangements for the product to be sent to our engineers for full inspection and repair work required under the terms & conditions of the 2 year chassis warranty.

Posted on May 24, 2011


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Posted on Jan 02, 2017


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Hi Irama

You can send the Zapp Xtra to our engineers in the UK for inspection & repair work required.

If it's under 24 months old you can send copy of your proof of purchase to our care team and they can arrange inspection & repair free of charge under warranty, however there would be a 15GBP charge for courier collection from your address.

Alternatively you may like to discuss the situation with a Quinny retailer who may deal with the issue on your behalf which would mean you do not have to pay for courier collection.

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Hi David

At the moment the Quinny Zapp Xtra with folding seat unit is only available in the USA.

If you are in the USA please contact to ask them about compatibility between the products you have and the new Quinny Zapp Xtra folding seat unit.

If you are not in the USA we must advise you not to attempt to combine your products with a USA Quinny Zapp Xtra folding seat unit as the products have not been tested or approved in combination.

Jun 10, 2013 | Quinny ZAPP Stroller

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Does the new quinny zapp extra hood fit onto the old style zapp? Or any other quinny hood? I don't mind removing it before folding.


No the new Quinny Zapp Xtra sun canopy is part of the seat fabric.

If you wish to turn your standard Quinny Zapp into a Quinny Zapp Xtra you need to purchase the Quinny Zapp Xtra seat unit as an accessory from your local retailer as it will have the seat frame and the adaptors required to fit it into the chassis you have.

Visit to find your nearest retailer.

May 14, 2012 | Quinny Baby Gear

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Quinny zapp hood won't stay up


What country are you in and how old is the Quinny Zapp?

May 12, 2012 | Quinny ZAPP Stroller

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Hi how do you tighten the top bar mines keeps going back down


The hand grip connection bar on the Quinny Zapp is held in place with pop rivets which makes it a Level 3 repair. For a Level 3 repair the chassis must be sent to Quinny engineers for inspection / repair required.

Please visit and select the country you're in, then choose the "Contact Us" tab on the right side of the screen for your enquiry to be sent to the customer care team in your country who can provide further assistance.

Feb 27, 2012 | Quinny ZAPP Stroller

1 Answer

Help, Can anyone give me any tips on fixing my Quinny Zapp brakes. They wont lock on anymore... The left hand locks with a bit of tweaking and slight pulling but that is going to be a nightmare!! ...

Hi, they sound as if they are past the repairable stage. I suggest you look on ebay & type in quinny zapp brakes, they usually have sets for sale. Regards Marie

Aug 11, 2010 | Quinny ZAPP Stroller

1 Answer

The brake of the Quinny Zapp is still in contact with the rear wheel ,even after the brake is released..resulting in a continual clicking noise. I cant seem to adjust it to improvehis situation. Is this...

Hi, The only solution is to buy a new brake set which are often on sale on ebay, they are easy to take off & replace with a new set. Look out for a spares or repair frame with a good brake system it will probably be cheaper to get it that way. Hope this is of help to you? Regards Marie

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Hi i need to buy a replacement brake cover for my zapp

Hi, you can buy replacement seat covers on ebay. They sell new & used also in lots of different colours. Regards Marie

Apr 15, 2010 | Quinny ZAPP Stroller

1 Answer

Need to take zapp cover off!!!!!!!!

- place the quinny zapp in the halp open position
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-slide the coverstops over the groove
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