Question about HP Photosmart D5160 InkJet Printer

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Message keeps saying "Cover is Open" and I get a red exclamation at top right corner of the printer. The cover, however, is NOT open and the printer is not responding. Help would be most appreciated. Thak you.

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  • Ronald11 Oct 13, 2008

    I have the same problem and it's not just the cover not pushing down. No matter how hard I push on the cover or the little spot where a piece of the cover is meant to trigger a mechanism. As I look inside (with small telescoping mirror, I see that what's supposed to get pushed down seems to be missing it's indended target. Last time it did this I was able to jiggle that piece (under the cover, far left) and it worked, so I figured "no more problem," but here it is again and no amount of jiggling is doing the trick.

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I have had this problem also and have found that instead of "dropping the cover hard" I can just give the "sensor area" on the left side of the cover a sharp rap with my finger and the light goes off.

Posted on Oct 21, 2008

After searching a great deal, tinkering, and reviewing HP support . . . I let the cover drop really hard (rather than just push down) and it re-set! It's working. #$%# amazing.

Posted on Oct 13, 2008

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The cover is not all the way down. Mine does the same thing! Press it down all the way, or place a nice Amethyst Crystal specimen on it (like I do!). That fixes it.

Posted on Sep 04, 2008

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I have a Lexmark X6570 All In One Wi-Fi model. Just had the problem where I went to print and received an error message saying that the cover was open (when it wasn't). I noticed that the back right hand corner had slightly popped out of place for no apparent reason. Tried to push it back into place with no luck.

Here's what happened and how to fix it:
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I am not sure if new replacement hinges are readily available from Lexmark or other sources.

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I have a Lexmark X6570 All In One Wi-Fi model. Just had the problem where I went to print and received an error message saying that the cover was open (when it wasn't). I noticed that the back right hand corner had slightly popped out of place for no apparent reason. Tried to pus it back into place with no luck.

Here's what happened and how to fix it:
There are two plastic hinges at the back of the 6500 series printers that allow the top cover to open for access to the ink cartridge carriage. The lower ends of the hinges are cylindrical shaped and each contains a very stiff steel spring inside. They are designed to prop the cover of the printer up and hold it open when opened. As the plastic material ages, it may weaken and the tension of the internal spring may break the round end of the hinge off. This causes the printer cover to not fully close (even though it may appear so). There is a switch in the main printer body that detects when the top cover it open (even partially), and the printer won't work in this condition.

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I am not sure if new replacement hinges are readily available from Lexmark or other sources.

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2 Answers

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====.> continued from an earlier answer that seemed to close up too soon, before I finished typing my response.

... and the cover appears to the printer to be open. If you can clean this photo-ectric sensror, it will tell the printer that the cover is actually closed, as it should, and the printer will return to printing as it should do.
Clean all photoelectronic sensors, to ensure that they are all going to respond as they should, and your printer will then work fine.
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2 Answers

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Hope this helps.

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