Question about Canon PIXMA MX300 All-in-One Printer

1 Answer

Error 5100. the ink cradle moves on start up, the ink cartridges are brand new. Won't print a thing... "Check Printer, Error 5100" Canon MX300. Used once.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,961 Answers

You need to reset your printer to remove this error. But first, may I suggest that you remove first your ink cartridge. Clean the contact surface using a cotton bud moistened with alcohol. After cleaning return back the cartridge.

Follow these steps:
1. Turn off the printer
2. Press and hold down the Stop/Reset button and Power button for 5 seconds.
3. While holding the Power button, release the Stop/Reset button.
4. While still holding the Power button, press the Stop/Reset button twice
5. Release Power button (wait till you get the lights)
6. Press the Stop/Reset button 3 times each having a 3 seconds gap. (check whether you are getting the orange light or not)
7. Press the Power button and enter data.
8. Remove the cartridge. Leave it for 20 seconds
9. Press the Power button and shutdown printer.
10. Return cartridge and start the printer.
11. Set the language and country.

After the first reset procedure and there is still an error, do this 2nd reset.
When the error is displayed on the display panel of the printer, 1. Press and Hold the STOP/RESET button and wait until it self restart.
2. Release the STOP/RESET button so printer will completely restart. After this, your printer will print again.

Please give this solution a 4 thumbs up rating.
Thank you for using Fixya

Posted on May 26, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have tried replacing all ink cartridges with brand new ones but it keeps saying Error U052 ? I am not really sure why it won't recognize the ink cartridges especially because they are from Canon


The error code indicated, the print head is defective, so it will not get solve by replacing any number of cartridges. Just follow the steps below to reseat the print head, if that does not help, then replace the print head.

  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.)

    mp800_openbutton.gif

    *MP800R shown

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Remove the ink tanks by pressing the tab of each tank.


    Caution: Handle the ink tanks with care so that your clothes and surrounding area do not get soiled. Make sure to remove the ink tanks one by one.

    05sj00142_01_en.gif

  5. Raise the print head lock lever.

  6. Tilt the print head slightly towards the front of the machine and lift out gently.

    03rq02455_02.gif

    Caution: Do not touch the print head nozzles <1> , electrical contacts <2>, or ink supply ports <3>. Doing so may cause printing problems.

    mp_500_ph_contacts.jpg

  7. Place the print head in the print head holder and lower the print head lock lever carefully until you hear a click.

  8. Insert ink tanks into the print head.

    03rq02454_04.gif

  9. Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  10. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note: Click for Ink Tank Lamp indications.

  11. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications

You can check the status of each ink tank according to the way its lamp flashes.

- On: The printer is ready to print.

- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.

- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.

- Off: An error has occurred and the printer is not ready to print.

Aug 28, 2012 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

The black ink on my Brother DCP-130C won't print and it's a brand new ink cartridge. I thought it was a defected cartridge so I bought another one, same thing. The other 3 colours print ok though....


I have the same problem. Everything on the printer is working just fine. It'll do a test page just fine, so everything's working right. The %$^ thing just won't print. It makes noise like it's printing when you give it a print job, but it spits out blank pages.

Sep 08, 2011 | Brother DCP-130C InkJet Printer

1 Answer

Colour ink cartridge not reconise. replace colour ink cartridge.cod 3603


To resolve the issue:
  1. Make sure you install the correct type of KODAK Ink Cartridge for your printer. Currently we offer two types of ink cartridges (10 Series and 30 Series). Installing the wrong type of ink cartridge may result in this error. You will need to install a new, correct type of KODAK Ink Cartridge.
    NOTE: For more information, see Which ink cartridges to buy for all-in-one printer.
  2. If you are using the correct type of KODAK Ink Cartridge, reinstall the color ink cartridge.
    1. Open the printer access door.
      NOTE: If the ink cartridges don't move to the center, see Printhead and ink cartridges don't move to center with access door open.
    2. Wait until the printhead is idle and silent, then pinch the latch on the color ink cartridge with your thumb and forefinger and lift it out of the printhead.
    3. Install the color ink cartridge back into the printer, making sure to press down on the thumb tab until it clicks into place.
    4. Close the printer access door. For printers with LCDs, follow the instructions on the LCD screen.
      For more information on installing ink cartridges, see the Extended User Guide for your printer. Review Maintaining Your Printer - Replacing ink cartridges.
  3. If the error continues, restart your printer:
    1. Turn off the printer by pressing the power button.
    2. Wait five seconds.
    3. Turn on the printer.
  4. If the error continues, and you have extra, new KODAK Ink Cartridges on-hand, try to install a new ink cartridge (or a set of new ink cartridges).
  5. If the error continues, contact us.
When the issue is resolved, we highly recommend that you upgrade the firmware for your printer for optimum performance:
  1. Locate and select the firmware for your printer.
  2. Follow the instructions to install the firmware.
Source: http://support.en.kodak.co.uk/app/answers/detail/a_id/39315/selected/true

Jun 07, 2011 | Office Equipment & Supplies

2 Answers

Hi! Since a few days, I try to remove the E5 message error displayed on the LCD of the printer unsuccessfully. I found this solution piworks solution (start with printer off... etc.)but while I click the...


E5 means your cartridge error. May I know are you using original ink cartridge or yours has been modified before?
I assume you to refill your ink cartridge before because E5 error won't appear after replacing new cartridge.
So, you need to take out both of your ink cartridge and then use a clean cloth to wipe them. After that, slowly put in back into the printer. If the error is still there after wiping it, try to do it till the error is gone.
I had tested this way with my own printer and it works again without needed to buy a new ink cartridge.
All the best and good luck =)

May 02, 2011 | Canon PIXMA MP190 All-In-One InkJet...

1 Answer

Printer not printing black ink after replaced ink cartridge. 3802 error


DID you remove the small tape sealed on bottom of cartridge?

also check for dried old ink sploch in cartridge cradle bottom

right click printer use the printer utilities to clean print cartridges and align the cartridges nost printers have utilies or tools to assist

Jun 13, 2010 | Kodak EASYSHARE 5100 All-In-One Printer

4 Answers

CANON IP 1300 SERVICE ERROR 5100


ERROR 5100 means that there is some foreign object blocking your ink cartridge carriage that disables it from moving. It may be a piece of paper or a scotch tape or a staple wire. You may try cleaning also the encoder strip with a moist tissue paper. Furthermore, you may also try cleaning CAREFULLY the contact points of the cartridge holder and the cartridge itself (those shiny bronze pins) with a moist lint-free cloth.

Jul 27, 2009 | Canon PIXMA iP1800 InkJet Photo Printer

1 Answer

My brand new printer is displaying printer error code 5100 and will not print or recognise the ink not sure if this means the ink cartridges are faulty.


That error translates as a "Carriage error"... which means that the printer carriage (the bit that holds the cartridges) is unable to move or similar.

Check you've installed the cartridges correctly and that the grey lever that holds down the printhead, etc.. has been put in the down and locked position.

You may find that you've installed the printhead incorrectly so worth pulling out the cartridges, removing the printhead and then reseating it so the lever goes down to a horizontal position. Then reinsert the cartridges.

If that doesn't solve it the best course of action is to return it and demand a replacement.

Feb 19, 2009 | Canon Pixma MP480 All-In-One InkJet...

1 Answer

Canon PIXMA MP530 printer repeatedly getting LCD Error Message: "CHECK INK U071 5Bk". I have removed, reinstalled, reseated the 5Bk and all other ink tanks multiple times. Usually when this...


I have Canon M560 printer installed 8 months ago. I replaced the CLI 221 Magenta and CLI221 Cyan ink cartridges, won't work and got this message Error 1411. Tried repeatedly to reinstall the ink cartridges and still have this message coming back. Any solution you could offer? I would appreciate it. Thank you.
ben

Nov 06, 2008 | Office Equipment & Supplies

12 Answers

Canon pixma mp530 problem error code 5100


i had the same problem. aall i did was open the printer up and moved the thing that holds the cartridges to the middle by hand. mine seems to be working fine. post again if its still not working.

Nov 12, 2007 | Canon PIXMA MP530 All-In-One InkJet...

8 Answers

Error message: Service error 5100 on my new Canon MP160 Printer


Error Code.........Description
5000 ...................Home position error
5100 ...................Carriage control error
5200 ...................Head temperature sensor error
5400 ...................Printer temperature sensor error
5600 ...................No cartridge error
5C00 ...................Purging operation error
5200 ...................Scanner cartridge error

As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.
good luck (^_^)

Aug 24, 2007 | Canon PIXMA MP150 All-In-One InkJet...

Not finding what you are looking for?
Canon PIXMA MX300 All-in-One Printer Logo

110 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1992 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...