Question about Kenmore 80012 Microwave Oven

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The light went out an the turntable won't stop when I close the door...i tried to push clear, but it still turns. I couldn't find my model number on the below pull down, but my model is 721.8001 9401 1000 watt - its above the range Thanks

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  • 9,098 Answers

721.80019401 (without spaces) is the correct model number.

If it was the cooktop lamp(s) that went out, I would suspect that it shorted, damaging the control circuit board.

We see and repair this problem on a regular basis with our $39.95 repair service.

Or you can order a new control circuit board (part number 6871W1S354A) for $75.80 from the Sears Parts Direct Web site.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on May 26, 2011

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

The panel is black. When door is open turntable turns and light is on. The only way to stop is to unplug. Can this be fixed easily? It is only 2 months old and K-Mart will not replace.


Turntable turning and light on sounds like door not closing properly or door switch problems, but that should not make panel black when door not closing right. How about the hooks sticking out of the door. are they both there and do yours move like they have a spring on them?? That has to go into the unit and push the door switches. Or may have a broken door switch

Aug 12, 2017 | Microwave Ovens

1 Answer

Just today, the turntable won't stop turning when the door is closed.


have you pressed the stop button twice when the door is closed to exit the program set for cooking

Dec 17, 2015 | Microwave Ovens

1 Answer

I can't turn off the microwave.


You probably have a bad door switch or mount.

See this door switch help file.

To give you more specific help, we would need the brand name and full model number of your microwave.

We're
happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 31, 2012 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Sharp Convection Microwave won't heat and turntable won't turn.


I typically find it is not door hinge issues but door switch issues, especially with sharp. You may heve a little movenent in the door hinge and that is allowing the door hook to move up and down on the plunger for a door switch that is probably a bit melted due to bad connections. If you check the door switches and look for any browning around the terminals where the wires push onto the switch you will probably find an overheated connectoion. Replace the bad switch and run better wires and better termninals to the new switch and it will probably be fine.

Oct 09, 2017 | Sharp R-930AK Convection/Microwave Oven

1 Answer

Microwave does not come on.....but when i hold up oven door a little it comes on.


Frigidaire microwave FMV156DSB. Turntable don't turn and no heat. Clock, keypad, light and fan works. The guys above looks like they right about either the door or the switches for the latch. This model does have two switches and a fusible switch. Pushing up a bit on the oven door from the bottom right corner when its closed make mine turn on if you set it to cook. Switches numbered 8(x2) on the schematic has part number 5304440026 $18.05. Fusible switch has part number 5303319559 $30.36. Have'nt changed them because it may be the door hinge is bent since the door latch is made out of plastic. Also looks like a real pain to take apart just to get to the switches. I will try to bend the door hinge to see if it fixes it. "And..now." -- Kirk, "Huh?" -- Scotty, "The doors, Mr. Scott." --Kirk, "Aye. I'm workin' on 'em."

Mar 11, 2011 | Frigidaire FMV156D Microwave Oven

2 Answers

FMV 156DSB Timer and light works, but does not heat unless you push up on bottom of door.


Slacken off the lower hinge screws and re set the door to the correct height, then tighten them back up.
That should sort that out.

Jan 02, 2011 | Frigidaire FMV156D Microwave Oven

1 Answer

Turntable won't stop


Sounds like a door switch problem or stuck relay contacts on the control PCB. Do the light and fan run too or just the T/T??

Nov 07, 2008 | Jenn-Air JMC9158AA Convection Microwave...

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