Question about Kenmore 80012 Microwave Oven
721.80019401 (without spaces) is the correct model number.
If it was the cooktop lamp(s) that went out, I would suspect that it shorted, damaging the control circuit board.
We see and repair this problem on a regular basis with our $39.95 repair service.
Or you can order a new control circuit board (part number 6871W1S354A) for $75.80 from the Sears Parts Direct Web site.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on May 26, 2011
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Posted on Jan 02, 2017
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