Question about Kenmore 80012 Microwave Oven

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The light went out an the turntable won't stop when I close the door...i tried to push clear, but it still turns. I couldn't find my model number on the below pull down, but my model is 721.8001 9401 1000 watt - its above the range Thanks

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  • 9,047 Answers

721.80019401 (without spaces) is the correct model number.

If it was the cooktop lamp(s) that went out, I would suspect that it shorted, damaging the control circuit board.

We see and repair this problem on a regular basis with our $39.95 repair service.

Or you can order a new control circuit board (part number 6871W1S354A) for $75.80 from the Sears Parts Direct Web site.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on May 26, 2011

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Related Questions:

1 Answer

Just today, the turntable won't stop turning when the door is closed.


have you pressed the stop button twice when the door is closed to exit the program set for cooking

Dec 17, 2015 | Microwave Ovens

1 Answer

MY stop/clear button doesn't stop all the time.


It may be making noise, and the light comes on, and the turntable goes around, but I'll bet it's not actually cooking (although that CAN happen). Try putting a cup of water in the microwave when this happens and see if it gets warm. If it does NOT get warm, then you just have a bad door switch. If it DOES get warm, then you have a stuck relay on the control board, and the control board will have to be replaced.

Oct 15, 2014 | Microwave Ovens

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Why does Panasonic nn-sn651 usually work; but sometimes, turntable won't start ?


This is an inverter model so there is no diode or hv capacitor.
You must adt. the door latch switch assembly to make sure that the door hooks make contact with the switches. Common problem is that the assembly is bent and must be perpendicular to the door.If it is bent the switch will not make contact with the door hooks.
Place a dab of lithium grease on the tip of the door hooks to ease closing the door. This is the cause of the bent switch assembly!

Aug 31, 2014 | Panasonic 1.2 Cu. Ft. Mid-Size Microwave -...

1 Answer

I can't turn off the microwave.


You probably have a bad door switch or mount.

See this door switch help file.

To give you more specific help, we would need the brand name and full model number of your microwave.

We're
happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 31, 2012 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Turntable won't turn


This may be a grease buildup underneath the turntable, or a bad turntable motor or coupler, or the circuitry which drives it.

If your internal cook light or cooling fan are also not working, I would suspect a controller problem, especially if your cooktop lights recently went out.

You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Oct 02, 2011 | Whirlpool MH7130XE Microwave Oven

1 Answer

Microwave does not come on.....but when i hold up oven door a little it comes on.


Frigidaire microwave FMV156DSB. Turntable don't turn and no heat. Clock, keypad, light and fan works. The guys above looks like they right about either the door or the switches for the latch. This model does have two switches and a fusible switch. Pushing up a bit on the oven door from the bottom right corner when its closed make mine turn on if you set it to cook. Switches numbered 8(x2) on the schematic has part number 5304440026 $18.05. Fusible switch has part number 5303319559 $30.36. Have'nt changed them because it may be the door hinge is bent since the door latch is made out of plastic. Also looks like a real pain to take apart just to get to the switches. I will try to bend the door hinge to see if it fixes it. "And..now." -- Kirk, "Huh?" -- Scotty, "The doors, Mr. Scott." --Kirk, "Aye. I'm workin' on 'em."

Mar 11, 2011 | Frigidaire FMV156D Microwave Oven

2 Answers

FMV 156DSB Timer and light works, but does not heat unless you push up on bottom of door.


Slacken off the lower hinge screws and re set the door to the correct height, then tighten them back up.
That should sort that out.

Jan 02, 2011 | Frigidaire FMV156D Microwave Oven

1 Answer

Turntable won't stop


Sounds like a door switch problem or stuck relay contacts on the control PCB. Do the light and fan run too or just the T/T??

Nov 07, 2008 | Jenn-Air JMC9158AA Convection Microwave...

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