Question about Rio Carbon MP3 Player

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Broken Volume Wheel

Is there somewhere to send an out of warranty Carbon for repair? We live in Phoenix, if there's somewhere local. Thanks Mark broken volume wheel

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Sorry, Rio kinda went bust some time ago so to my knowledge there isn't anywhere that does repairs anymore.

See: Replace broken scroll wheel on Rio carbon for help on how to DIY.

Hope this helps,

Mowcius

Posted on Aug 23, 2008

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Rio carbon can figure out how to get the download into the rio


The 3.04 developers cut firmware gives you a volume control via the bottom of your menu. You can get it from:

http://www.fixya.com/support/r624838-3_04_directors_cut_firmware_rio_carbon

follow the link.

Hope this helps,
Mowcius

Btw, i will also be posting a tip on how to fix a broken scroll wheel on a rio carbon soon so have a look in a couple of days (maybe even tonight) and i should have done that.

May 26, 2008 | Rio Carbon MP3 Player

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Opening the Rio Carbon to replace the volume button


The easiest and least damaging way to open the Rio Carbon is to start at the bottom of the player and pry it open a little until you can see the tabs. You have to push those to release them. Work you way around clockwise and there are tab a little further into the player, you have to pull the bottom of those out to release them. I did it last night and was able to repair the volume wheel and get the player back together and it works.

Mar 29, 2008 | Rio Carbon MP3 Player

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Freezing when turning on


U will have broken your hard drive...

try replacing it with CF card

Everybody says that this does not work but it definitely does!

My Rio got dropped and I completely buggered the hard drive so after reading many forums saying that it didn't work I read one that said that someone had told them that sandisk ultra II ones worked (very vague!)

Because I had nothing to lose I went out and bought a 1GB sandisk Ultra II CF card. I then took apart my rio and replaced the hard drive with the CF card. Still not thinking it was going to work I plugged it into my computer and installed the latest firmware (from the rio website) and then HEY PRESTO!!!!!! it works.

I have yet to try an 8GB ultra II card but when I do i will keep you posted.

If you don't believe me then I don't blame you but If you send me a request then I can send you pictures and more details...

Rio will live on

Hope this helps

Mowcius

Nov 20, 2007 | Rio Carbon MP3 Player

1 Answer

Rio carbon 5gb


You will have broken your hard drive...

Try replacing it with a CF card...

Everybody says that this does not work but it definitely does!

My Rio got dropped and I completely buggered the hard drive so after reading many forums saying that it didn't work I read one that said that someone had told them that sandisk ultra II ones worked (very vague!)

Because I had nothing to lose I went out and bought a 1GB sandisk Ultra II CF card. I then took apart my rio and replaced the hard drive with the CF card. Still not thinking it was going to work I plugged it into my computer and installed the latest firmware (from the rio website) and then HEY PRESTO!!!!!! it works.

I have yet to try an 8GB ultra II card but when I do i will keep you posted.

If you don't believe me then I don't blame you but If you send me a request then I can send you pictures and more details...

Rio will live on

Hope this helps

Mowcius

Oct 28, 2007 | Rio Carbon MP3 Player

1 Answer

Volume Control on a Rio CE 2100 (2.5 GB)


This is a hardware issue - there is no repair svc for this one. sorry.

Oct 28, 2007 | Rio Carbon MP3 Player

1 Answer

Broke volume dial


http://www.content-type.com/1461305906/carbon+3.04.EXE.htm This link takes you to a site which will allow you to download an upgrade to your carbon's software which includes a volume option in the settings menu. My wheel broke a while ago too, and I bought a new player before I found this link. I still think this is the most compact and portable 5gb player on the market. I'm back to using it now.

Aug 21, 2006 | Rio Carbon MP3 Player

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replaytv.com is the new location of Rio Carbon

Mar 12, 2006 | Rio Carbon MP3 Player

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Rio Carbon Repair


I think you should keep looking for another solution, but what i know is that for out of warranty carbon players you can't get it fixed through rio/sonic blue, they will only replace it for a new one/remanufactured one for 99$. Here's a link to a previous post of someone who had the same problem as you: http://www.fixya.com/ThreadView.aspx?thid=101466&prdid=230965 Good luck

Mar 06, 2006 | Rio Carbon MP3 Player

1 Answer

Rio Pearl dropped.


Hi, I found the following info on the Rio site, hope it helps you. They qoute a fixed rate of 99$, i'm not sure it's worth it in your case... maybe you should find a repair person with good hands that can help with it. here's the info : "out-of-warranty returns can be replaced for a fixed cost to you. The out-of-warranty fee for your ­Rio Carbon player is $99. Please note, at this time we do not REPAIR defective or broken units; we will REPLACE them. You can purchase a replacement unit at http://system.s2gstore.com/site/RioAudio/mp3playerssale.htm. For units that are in warranty, this process is known as a ?Swap-Ship? because when the defective unit is returned to Rio by you we swap it for a replacement unit (send a replacement to you). If you are interested in participating in the out-of-warranty program, please reply or contact Rio Audio Customer Support at (254) 299-2759 and we will issue a Return Merchandize Authorization (RMA) letter to you with further instructions. We will need the following information to complete the RMA: · Your complete name: · Your complete shipping address: · Your telephone number: · Your email address: · Model of Rio: · Serial Number of Player: · Part number of player: · Date of Purchase: · Place of Purchase: · Operating System: · Transfer software you are using: · Description of issue and what you?ve already tried: " Good luck!

Jan 05, 2006 | Rio Carbon MP3 Player

2 Answers

Broken volume wheel


It is easier to fix it yourself. Very carefully take off the faceplate (you can put it back on later using a hair dryer). There are two slots there that you can use to release the back casing. I used an eyeglass screwdriver to gently press down on the catch. There are three other catches on the back - one on each side and one on the top by the headphone jack. Be extra careful when releasing the top one. Once you have the back cover off, it is easy to see where the wheel has broken. I used a two-part epoxy on the two places of the volume wheel that had formerly attached it to the control and put it back in place. Once this has dried, replace the back cover and use a hair dryer to heat the adhesive on the face plate. Stick the face plate back on, and you're done.

Dec 04, 2005 | Rio Carbon MP3 Player

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