Question about Samsung Galaxy S GTI9000 Smartphone

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Screen has gone black home and return button lights come on but nothing else. you ring phone and it goes straight to answer machine

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  • spit2010 May 24, 2011

    ive got signature tune but still blank screen

  • spit2010 May 24, 2011

    the screen on my samsung galaxy has gone black. you ring phone and it goes straight to answer machine. it hasnt been dropped it just stopped working. ive got the signature tune but nothing else

  • spit2010 May 24, 2011

    nothing happens screen still blank



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Welcmoe to Fixya

Slound like the firmware of the phone hang-up on you. Try to restore the phone to factory default. Press volume up, home button and power then get a menu with a few options use volume key to move up and down list then home to select, I chose the clear and restore, it doesnt touch your memory card if you have one in but outs your phone back as if you just bought it, contacts on Sim card will remain.

Thank you for using Fixya!

Posted on May 24, 2011

  • Jose Cada
    Jose Cada May 24, 2011

    Looks like the firmware of the phone is already corrupted. Restoring the phone should be able to fix any types of problem. I am afraid you might need to contact Samsung support for this issue and have the phone's firmware reconfigured or reinstalled.


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Try a hard reset, which will clear all entries in the phone:

1. Turn off the i9000 phone or take out the battery and reinsert it.
2. Hold the Volume Down button
3. Press and release the Power button
4. Select Clear Storage by pressing the Volume Down button
5. Press and release the Power button
6. Press Volume Up to confirm i9000 master reset

Hope this helps.

Posted on May 24, 2011


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