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My PC does not recognise the scanner on my Brother MFC-235C printer/scanner/copier/fax machine. Any ideas please. Marilyn

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You have not mention your Operating System(OS eg. x86bit or x64bit system), ie. different OS required different set of drivers. Your scanner device is not recognised probably due to drivers ie. not compatible to the OS.

You can download and install Full Driver & Software Package for your OS @ http://welcome.solutions.brother.com/bsc/public/as/au/en/dlf/download_top.html?reg=as&c=au&lang=en&prod=mfc235c_eu_as

Be certain that the correct drivers is selected for your OS.

Hope it will helps.

Posted on May 26, 2011

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