Question about Kenmore 24 in. 17482 / 17484 / 17489 Built-in Dishwasher

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Door won't open slowly

On my Kenmore elite, on opening, suddenly the door just slams to the bottom without the gradual opening that it had before.   And you have to really close it -- previously it would stay ajar 2 or 3 inches but now it will open all the way.  Whatever was holding the door up and not in the down position is now kerplooie.  Any suggestions?

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  • acastille Sep 06, 2008

    Our diswasher's door has also lost tension to hold it into place when opened. The heavy door falls into the open position, which can be hazardous for any person's leg in the way of the door when it is let go. My husband found a web site that stated that plastic clips were used on the door to hold the spings in place and these frequently break. Supposedly you can fix this yourself by using metal papercips to replace the plastic clips. I am searching for more specific instructions on how to access the springs. Any help is appreciated.

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Hi barrianne,

I'm Harvey the Master Plumber.

You're asking: On my Kenmore elite, on opening, suddenly the door just slams to the bottom without the gradual opening that it had before. And you have to really close it -- previously it would stay ajar 2 or 3 inches but now it will open all the way. Whatever was holding the door up and not in the down position is now kerplooie. Any suggestions?

You're not alone! This is very common. It is usually easy to repair if you have the technical skill and tools to remove the d/w to allow access to the springs on each side and properly reinstall. I don't recomend it to the average homeowner.You might consider utilizing our Repair Directory to find a repairman.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
Harvey your Master Plumber

Posted on Sep 13, 2008

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