Question about Acer Aspire 5102WLMi Notebook

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ACER HARD DRIVE CRASH

Hi

Not sure if you can help, but Circuit City's firedog 'experts' insist our Acer laptop (less than 2yrs old) has had its hard drive go 'phut' and there's nothing we can do to repair it. Is there any way we can check for ourselves and, if it is a hard drive failure, how easy is it to source a new hard drive and fit it ourselves?

Many thanks,

Simon Veness

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  • SimonVen Aug 15, 2008

    That definitely helps, many thanks! We have the necessary Recovery Disks for this eventuality, so hopefully we can order and instal it ourselves.

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If you want to actually test your harddrive you need the manufacturers diagnostic utility. If you don't know the make of your harddrive Hitachi do a good all round tester for most harddrives.
You can either go to the manufacturers sit and download the utility or Hitachi's site.
Because I do quite a lot of testing in my work and this CD has everything I need on one CD, I download a new copy from time to time and burn a new ISO(bootable CD).
It's called The Ultimate Boot CD you will need a computer with CD burning ability.
You can get a copy of the UBCD here:
http://www.ultimatebootcd.com/
When you have made your bootable CD just put in the CD drawer and start your machine, when the BIOS screen comes up (just before windows starts to load) you will need to press one of the "F" keys to change the boot order, just change your machine to boot from CD. Once the machine boots up you will be presented with a menu of testing tools.

Posted on Aug 15, 2008

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You can easily buy a new HDD at buy.com or newegg.com but checking the old one and installing the new one are a little harder. The drive is simply a small SATA drive and can be plugged into any newer PC. Techs use a USB adapter, but if you know something about it, installing a drive isn't that hard. You may need to enable in in BIOS though.

Installing a new one is a simple matter, but then you have to install windows, which means you'll have to boot from the CD [and HAVE a windows install CD].

Good luck either way.

Posted on Aug 15, 2008

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