Question about Cell Phones

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Arriving in Kenya I inserted my Safaricom chip, and entered the pin number. It blocked me after three attempts and told me to enter the PUK number. I have done this seven times and only have three attempts left. Every time I enter the PUK, then the PIN and confirm the PIN, I'm told there is a CODE error. I used this phone and pin number for three months from Feb - May 4th this year. Please could you assist? Regards Mrs Hedges

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PUK code can be given only by your service provider which is specific for each and every mobile number.

The puk code for telephone is the special code that allows you to do a master reset on the telephone. You will also need that number to unlock the telephone after it has been locked.

Contact your sim customer care department over phone. Its free of cost to get the pin or puk no.
If you cant contact through your phone get some other phone and contact them.

Go to the nearest service outlet of your service provider they can also help you.

There is no other go than the above procedure only your service provider cangive
it nobody else in this world nor any software.

Go to the below link and you can confirm that the above procedure works and there is a
testimonial given by the customer too.
fixya.com/support/t3582685-phome_lg_ke670_put_security_code_phone.


Take care.

Posted on May 24, 2011

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Posted on Jan 02, 2017

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Hi

PIN stands for Personal Identification Number. When you switch off your mobile and switch on again it will ask your PIN No. If you enter the PIN No three times wrong then your mobile will ask for the PUK
The PIN and PUK are provided on your SIM package, and can be changed many times. The basic purpose of these codes is to provide a security.These codes are normally used to prevent your SIM card from unauthorized use.

code from the package that has come with your SIM card Get these codes from SIM package and unlock your mobile phoe.But if you have changed your PIN and now have forgotten it then there is also a way to resolve it. When you give an incorrect PIN three times to your mobile phone it will block your SIM card, then in this case you have to provide a PUK given to you by network provider. And you can get your PUK any time by calling at the help line number of your network service centre

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Follow these steps.
  • 1 Browse to your carrier's website and enter your account login, or follow the prompts to register at the website. This will include entering details such as your telephone number, name, and a password. The password on the website account is unrelated to the SIM Card password.
  • 2 Select "My Phone" or "About Phone" or similar and look for a settings summary. There may be a sub header labeled "Mobile Information" or something similar.
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  • 4 Enter a new four to eight digit PIN Code when prompted to do so. The phone will prompt you after the successful entering of the PUK Code.
  • 5 Re-enter the desired PIN Code to confirm
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