Question about Kenmore 20.3 cu. ft. / 575 liter Upright Freezer 23024

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Upright kenmore freezer leaking water

Ffreezer is leaking water from bottom to floor and door doesnt suction anymore what is the problem it defrosted some stuff yesterday and its barely 1 yr old what can i do please help

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  • ninab99 Sep 18, 2008

    My upright Kenmore freezer, Model 253.9264211, 11 years old is leaking water and not keeping the food frozen. Is there something I can do before I call a repairman or buy a new one.

  • chelliep Nov 24, 2008

    my upright kenmore has the same problem, leaking water from both sides of the bottom of the door getting frost and snow inside the food.

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Posted on Jan 02, 2017

  • 126 Answers

SOURCE: Sears Upright freezer-the door does not have the suction anymore

You may need the hinge adjusted or a new door gasket but you might first try putting a layer of vaseline on the gasket. If none of those things help the problem is probably other than the door seal.

Posted on Jan 08, 2009

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Frigidaire FFHS2311LWD has water pooling up and freezing bottom drawer and lower vent. Drain tube doesn't seem to be clogged. Water leaks onto floor some days.


the drain tube is most likely clogged. if the lower vent is freezing up there is no way to confirm because it is covered with ice. the reason water leaks onto the floor is, the refrigerator goes into defrost, frost melts and runs down the ice to the door. use a hair dryer to remove all ice, then use hot water to check drain. drain tube may be up to a foot long and may have a trap. you may have to go in through the back to gain access to the drain

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Kenmore refrigerator with a bottom freezer leaks water on floor


Hello Wayne,
You already mentioned the reason for the excess water. When the freezer automatically defrosts itself once every 24 hours the melted water drains down through a tube down to a water pan at the bottom of the refrigerator where it sits and supposedly evaporated by the fan back into the atmosphere. However in your case the excessive dust is preventing the evaporation phase to occur by the fan. You need to vacuum as much of the dust as possible and your problem will disappear.
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Water on floor


The hose that goes into the drip pan to defrost the refer is plugged with stuff.
take the back off and see the hose connection.A coat hanger works well.Usually a 1/4" hose.
Also see where the bottom of the freezer drains into the drip pan.That may be plugged,also.
The temp may be set too low and the condenser is frozen up,leaking water into the floor.Just ice stuck to the condenser.
Possible that the condenser FAN stopped turning. That will ice up and melt at random:
see/hear that the fan is working.
If stuff gets into the fan,it will ice up,melt and make a mess on the floor.

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If it is a frost free unit the water collects in a well at the compressor , there is a heater element in the well that boils off the water , this is were the fault is.

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Ice keeps forming on the bottom of the freezer - like a leak on the back side flows into the bottom toward the door.


When a refrigerator leaks water like yours, it is common for the problem to be nothing more than a clogged defrost drain. When the unit defrosts itself, the frost melt water drips into a pan underneath the evaporator in the freezer, and goes through a tube from there to the bottom outside of the unit. Since the water cant go down this drain, it backs up on the freezer floor, then eventually the kitchen floor.

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Is a Kenmore Elite Upright Frost-Free Freezer supposed to have water leaking from underneath it? Would this be the water accumulating from the "defrost cycle" on it?


Is the drain pan underneath overflowing? If so the water filter may be clogged and the water leaking past it to the pan. The normal amount of water from the defrost cycle shouldn't fill it up. The condenser fan usually evaporates the water by blowing the warm air on the pan.
There could be a leak because or the defrost drain being stopped up but this usually comes out the bottom of the freezer door.
Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

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1 Answer

Our upright freezer drips water on the floor. We believe the seal is bad since ice also forms inside at the top of the door. Is the seal replaceable or should we buy a new unit?


Self-defrosting refrigerators/freezers dispose of the water generated during the defrost cycle, usually via a tube or channel that directs the water to a pan at the bottom of the refrigerator. From the pan, the water normally evaporates.

If the tube or channel is clogged or obstructed, the water backs up and leaks into the inside of the refrigerator/freezer compartment. Then the water builds up at the bottom, inside of the refrigerator. When the water has built up for a time it may spill out of the front of the door opening. To fix this problem, clear the drain tube or channel and allow the defrost water to flow down to the drain pan.

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