Question about HP DeskJet 1280 InkJet Printer

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My english is bad so don't be angry printer says that the black cartridge is damaged, then we bought new cartridge but error still remains, then we installes in another printer he showed same error and now any cartidge in any printer even new (after that we bought more) each printer show error that cartridge is damaged

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  • aa1s May 24, 2011

    all the same, we did it and when we turn it on without usb plug it show same error there is no connection with os or driver

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  • 586 Answers

Try uninstalling and reinstalling the printer driver.
If that doesn't help try reinstalling the OS.

Posted on May 24, 2011

  • Mohammed Ebrahim M
    Mohammed Ebrahim M May 25, 2011

    What is the OS you are using the model no of the printer?

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My Brother LC61, bought in Nov.2010, won't print black. Recently replaced black ink along with all color inks...replaced black ink again when it quit printing...still won't work. Machine whirs...


This is common problem with Brother Printers. I am going to assume you are using Non-Brother branded ink cartridges. Brother cartridges have a cleanser in the ink that most generic cartridges don't have. This in turn causes the jets to clog and not allow ink to pass through them. The fix is to go buy a couple of Brother cartridges and do a cleaning with those cartridges. You may spend some money doing this as a cleaning wastes a lot of ink, but it will clean the injection lines and fix the printer. You could also consider buying a new printer. I know this is not the answer you were looking for, but it is the true answer. I just bought a new printer due to this fact.

In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.

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10.92 errror message. I have install a new black cartridge but the message keep telling me to close the door. HELP PLEASE. THAQNKSw


10.92.XX says that the print cartridge XX(00=black, 01=cyan, 02=magenta, 03=yellow) is not engaged correctly.

Since the error occurred after replacing the black cartridge, it's a good bet that the black is bad.
Put the old black in the printer and see if the error goes away.
Open and close the front door slowly and look at the cartridges. You should see the cartridge flaps all open and close as you open and close the front door.
If the flaps don't all open and close, the cartridge lock mechanism could be broken.
You can run the DISABLE CARTRIDGE CHECK diagnostic. This will allow you to remove all the cartridges and install all or one in any slot you want. In your case remove them all and put the cyan in the black slot and see if the error goes away. If yes, put the black in any empty slot. If the error returns, the black is definitely bad.

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Make certain that the cover is off the jets - if you forgot to pull the strip off or it broke leaving part of the tape on the cartridge, it won't work. Try to do a clean process on the cartridge. If that doesn't work, and you don't have another printer to try the cartridge in, return it to the place you bought it and get another new one. If the printer is printing pink, the color cartridge is probably empty also so that it cannot make black from the other colors. These sound like refilled cartridges - OEMs would have failed with some form of error code or warning.

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I refill my own cartridges. Printer says "Black Ink Low". I tried the "tape over the contacts" trick but it didn't work. How do I clear this error without having to cycle 2 other cartridges through it?


Use the fairy new cartridges offered by HP.
I realize they cost more but if there is a problem there is a warranty available from HP on their product.

The first thing refilled cartridges do for you is to cause any remaining warranty on the printer to be canceled.

Another benefit of refilled cartridges is most often poor print quality. Then of course, you can get stuck in the "Check ink level" or "Incorrect ink cartridge"

Refilled cartridges are not worth the time and effort you put into them, but hey that's just my humble opinion. I have seen firsthand what the damages can be with junk ink.

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Are you using a factory new ink cartridge?
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If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
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