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if u FILLED tone cartridge, then u probably need to replace the little ckt bd on the cartridge that is responsible for telling u it is empty. if u REPLACED the cartridge, then it may not be installed properly or there is another issue.
It won't print anything if one cartridge is empty, even black when the colour is empty. Are you using new or refilled cartridges? The cartridge has a chip on top that counts your number of prints, so it could feel full, but has reached it's end counter. Try another cartridge. That should solve your problem
If you changed the toner cartridge before the previous one was completely empty, it is possible the machine simply did not reset.
Turn the power off and take the new toner cartridge out. Turn the power back on and wait for a message telling you there is no toner.
When you get the no toner message re-insert the new toner cartridge.
If this does not clear the message, you will need to find the button to press to manually reset the toner cartridge from Canon.
To check the toner level, there is a little clear window on each cartridge you can use for this purpose. Hold the cartridge vertically. If you see toner in the window, it is more than half full (or less than half empty, ha!). If not, slowly tilt the cartridge toward the side with the window. Essentially, how far you tilt it before you see toner determines how far below half full it is. If you pass a 45 degree angle before the toner appears in the window, it is nearing empty and must be replaced or refilled (yes, refilling is an option).
If you do have to replace or refill, don't forget to empty the waste toner bottle (responsibly, of course). By the time you run low on toner in one of your cartridges, the waste toner bottle will likely be nearing capacity.
The waste toner cartridge has a transparent extrusion on the bottom, which fills with toner when the cartridge is full, but also if it is half full and shaken so that toner falls into this extrusion. If this happens, the only way to remove the toner is to open the cartridge by removing the tape, taking the two halves apart and shaking/blowing/hoovering it empty. You can stick them together again with ordinary sellotape.
There is a chip in each toner cartridge which tells the main machine something about how full it is. It may be that it tells it how full it is, or it may be that it tells it how many pages it has done. It sounds as if the new black cartridge has a duff chip, and is telling the main machine that it is empty. To test this, you can overide the message. 1. press on the menu button; 2. select configure; 3. select maintenance; 4. select non-dell toner; 5. set the value to on. If that does't work, get back to me. Tony Ludlow
well you could shake the toner cartridge, to make sure that the remaining toner has uniform coverage to the developer roller, which is the black magentic roller in the toner, which applies the toner onto the drum.
Only way to fix, if the printer uses a electronic sensor, is to actually change the toner, it can not be overridden.
Are you using genuine HP toners? If not HP puts a chip on there cartridges that tells the machine it is a new cartridge. Some generic toners do not replace this chip therefor giving you this false message.