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Clicking noise inside of Phaser 7750DN, Possible Black Toner Dispenser?

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  • tracey_wyatt May 24, 2011

    Hi There, I have recently purchased this pre-loved printer and it has just started making a clicking noise during warm-up and when printing. The fuser is due for replacement soon, however is has 3% life remaining and the noise is not a grinding sound........it is a destinctive 'click' from the centre of the machine (pretty much where the black toner sits). - I have run a Dispenser Motor Test from Service Diags and each colour's motor sounds OK, except for the black one. The machine makes the same noise on that particular test run, so does that indicate that the Black Dispenser Motor is faulty/dying? Is it something that needs urgent replacement and if so, am I able to fix it myself and for what cost (roughly)? - Or is it something else in the same area? Many thanks!

  • tracey_wyatt May 24, 2011

    Also, no problems with printing.......all prints are coming out clean and perfect.

  • tracey_wyatt May 24, 2011

    Xerox Phaser 7750DN 'Clicking' Noise - I have recently purchased this pre-loved printer and it has just started making a clicking noise during warm-up and when printing. The fuser is at 3% remaining life (yes, it's up for replacement soon), however there is NO grinding noise.......There is a distinctive clicking noise coming form the centre of the machine (pretty much where the black toner is located!).

    At one point, the front panel instantly flashed up that the black toner was empty and need to be replaced. I took out the toner only to find it about 3/4 full.......gave it a shake and popped it back in. The printer continued printing and then after printing, the toner level on the front panel for the Black (K) showed a "?"

    So, I ran a Dispenser Motor Test from Service Diags and each colour's motor sounds OK, except for the black one. The machine makes the same noise on that particular test run, so does that indicate that the Black Dispenser Motor is faulty/dying? Is it something that needs urgent replacement and if so, am I able to fix it myself and for what cost (roughly)?

    Or is there another issue?

    Many thanks!

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Hi tracey_wyatt,

There's a possibility that the fan is faulty or dying out. You might find this video from you tube helpful in determining the problem and you will be able to determine where the clicking noise is coming from.

http://www.youtube.com/watch?v=yMud-Md2xpc

Hope this helps.

Thank you for using FixYa.

Posted on May 24, 2011

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Welcome to FixYa!
If you are hearing a Grinding Noise On the Left Side of the Printer and or Jamming in the Fuser, the fuser needs to be replaced. Click below: http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=149,E=0000000002693938180,K=6174,Sxi=2,Case=obj(21995)
If the Printer Makes a Loud High Pitched Squealing Noise When Printing, replace any imaging units that is near end of life. Click the link below: http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=149,E=0000000002693938180,K=6174,Sxi=2,Case=obj(22003)
Thank you for using FixYa. Have a great day. Jas247

Posted on May 24, 2011

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Posted on Jan 02, 2017

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