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My blackberry track ball doesnt scroll upwards, but can scroll sideways and downwards comfortably.

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Ball needs to be channged

Posted on May 24, 2011


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My blackberry 9000 won't scroll down

Hi there. You can replace the trackball on the Bold 9000 by taking the back cover off. You will need to take the battery out and undo a few screws in order to get the back plate off. Once the back plate is off, you can clean the track ball using rubbing alcohol and a Q-Tip. This will help with your scrolling problem. If you aren't comfortable with this, a mobile repair shop will help you. Good luck! Alex

Jul 15, 2011 | Cell Phones

1 Answer

My blackberry has problem with rollerball not responding when pressed

The balls get clogged with grease and skin from your finger over time. turn off the blackberry or pull the battery. Get rubbing alcohol and a cotton swab and rub the top of the ball getting off as much of the black as you can. Rotate it slightly and do the same until the entire ball is done. Then push quickly upward against the ball, downward, left, and then right several times in each direction.

Replace the battery, start the phone, and see how it works.

Apr 11, 2010 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

Rollerball downward movement does NOT register. Upward OK. Click OK.But cannot scroll downwards

Same problem I had. Remove the ring around the track ball assembly. and remove the track ball assembly frrom the phone. Clean the ball well with a swap and alcohol. Make sure you put the assembly back in the same way it came out. Put the ring back on and you should be good to go.

Nov 24, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My track ball scrolls on my blackberry curve but niether the keypad or the track ball works. how can this be soved without buying a new phone?

try cleaning the track ball with a qtip dipped in alcohol or nail polish remover.. It could be that the track ball isn't "reading" correctly due to oil, etc.

Nov 15, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My nokia n91 8gb's joystick doesn't scroll upwards and downwards while it does sideways. also the call button(green) does not work

You need to get it repaired from a Nokia Service Center near your. This is a hardware issue.


Aug 03, 2009 | Nokia N91 Cellular Phone

1 Answer

Tracking ball not working after cleaning it exactly as directed

do a battery pull.. wait 30 to 60 seconds, the reboot up you blackberry, and firmly press down on the tracking ball as you scroll up

Jun 11, 2009 | RIM BlackBerry Pearl 8100

1 Answer

The track ball on my black berry pearl doesnt scroll down

yes sure!

just take it apart and clean the track ball area with amedical alcohol and brush, remove dirt from it!

plz give a good rate

that happend with mines once!!

Mar 25, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry rolling ball will not roll down

Cleaning the track ball on blackberry phones. Remove the metal ring then the ball mechanism remember how you removed it because it needs to go in the same way. You can also try removing the battery from phone taking a qtip with alcohol the higher the percentage of alcohol the better. and wiping and rolling the ball around even without removing it from the phone. this usually helps unless the ball is extremely dirty. Below are step by step ins for removing the ball. just follow the link

Removing blackberry tracball (non BOLD)

Dec 28, 2008 | RIM BlackBerry Pearl 8100

3 Answers

The ball won't scroll down

Pop the ring around the track ball out with a small blade or your finger nail. Three double prongs hold it in place (bottom and both sides, none on top). Turn device over and gently tap the back. Track ball will release once ring is removed. At this point you can view the track ball and see exactely what is causing the block. Clean if needed with q-tip or remove lint/debris/etc... Just did this with my 8830. Working perfectly now. - {would not scroll down at all prior to}

Nov 25, 2008 | RIM BlackBerry 8800

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