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Power cord is defective. I bought the laptops on 12/23/07 at best buy and they said i would have to go directly to you for a replacement power supply

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They must have meant that you would have to go directly to HP for a new power cord. since I don't know your model, I can't look it up for you but you can go to www.hp.com/parts and find what you need for your specific PC and purchase it online. Probably will have it in a couple of days after purchase. We don't sell anything, just give troubleshooting support for our users. Good luck to you and if you cannot find your part send me the make and model of your PC as well as the model number and I'll look it up for you. Have a great day!

Posted on Aug 15, 2008

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Hi, it seems you are under the warrenty coverage. so it is better to go to the dealer for the replacement.
you can also try to repare it on your own
thanks

Posted on Aug 15, 2008

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Power supply was cut


you can buy a new power cord or you can use another wire to replace the cord. just buy the same size then you will need to remove the rear cover to access the internal. and then the old cord must be removed from the ac terminal pin and the assembled wire with plug that you buy can be replaced. you can directly re soldered the end of the ac wire at the pcb for ac supply.

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The correct (political) answer is that your should ALWAYS replace power cords.

Today's computers power supplies have two parts, the wall plug, 3 prong, and the transformer with the "PORT" plug for the laptop.

The 1st part, you can buy new or a qualified technician can splice out the bad part.
The second part, is usually a DC (direct Current) cable with special grounds and insulation. The molding that houses the electrical wires is not accessible to consumers for that very reason. If you have to bend the cable to make the connection, then the plug is clearly defective and SHOULD be replace. In a pinch, depending on how far the break is on the plug, it might too be spliced.

Replace it as soon as possible.

Sep 29, 2010 | Lite On Computers & Internet

2 Answers

Need to buy a power cord to replace the original. Do you know where one can be purchased?


Modern monitors and desktop computer use universal power cables, so you should be able to go to an office supply store like Staples or Office Depot or an electronics store like Best Buy and ask them for a monitor power cable. It will have a three-prong end to plug into the wall and a six-sided end with three recessed slots to plug into the monitor.

If you want to buy online, monoprice.com has grest prices on cables.

Good luck.

Jun 09, 2010 | AOC LM742 17" LCD Monitor

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Hi my acer aspire 4315-2490 power cord is malfunctioning and it is not supplying power to the laptop. What power cord models can I buy to replace or is it fixable?


Let me give you a exact model number that will work or you can stop at a best buy and pruchase a universal "expensive" or go direct to acer for this part number its a liteon PA-1650-02. that is the exact one you need for you laptop. Thanks

Aug 10, 2009 | Acer Aspire 4315-2490 Notebook

1 Answer

Won't power on


The product uses a power cord, if the power supply is a power cord with electrical connections at each end. Figure 1: Power cord c00057913.jpgThe product uses a power module, if the power supply is a power cord connected to a power module. Figure 2: Power module c00745315.gif
  • If the product uses a power module (adapter), go to Step two: Check if power is supplied from the power module.
  • If the product uses only a power cord, go to Step three: Check if power is supplied from the power cord.If the product uses a power module (adapter), follow these steps to make sure that power is properly supplied to the product. Figure 3: Power module c00745315.gif
    1. Check the power module part number against the part number listed in the User’s Guide to make sure that the proper power module is being used.
    2. If the power module has a permanently attached power cord, do the following.
      1. Disconnect the power cord from the wall outlet.
      2. Disconnect the power cord from the product.
      3. Wait 30 seconds.
      4. Reconnect the power cord to the product and the wall outlet.
    3. If the power module has a detachable power cord, disconnect the power cord from the power module and reconnect the power cord to the power module.
    4. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
    5. If the product does not turn on, or the power light built into the power cord does not glow, plug the product into a wall outlet in another room.
      • If the product or power light turns on when connected to a wall outlet in another room, there is an issue with the power supply in the previous room.
      • If there is still no power to the product, then the power module, power cord, or product might be defective. Proceed to the next instruction.
    6. Connect the power module or power cord to another HP Deskjet or Photosmart product to see if the power module is functioning.
      • If the power light does not glow, the power module might be defective. Replace the power module and the power cord.
      • If the power module or power cord works on the other product, the product facing the issue might be defective. Proceed to Step four: Service the product.
If the product uses only a power cord, follow these steps to make sure that power is properly supplied to the product. Figure 4: Power cord c00057913.jpg
  1. Inspect the power cord for visible damage.
    • If the power cord is damaged, replace the power cord.
    • If the power cord is not damaged, continue with the next instruction.
  2. Disconnect the power cord from the wall outlet.
  3. Disconnect the power cord from the product.
  4. Wait 30 seconds.
  5. Reconnect the power cord to the product.
  6. Reconnect the power cord to the wall outlet.
  7. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
  8. If the product still does not turn on, plug the product into a wall outlet in another room.
    • If the product turns on when connected to a wall outlet in another room, there is an issue with the power supply in the previous room.
    • If there is no power to the product, then the power cord or the product might be defective. Proceed to the next instruction.
  9. Connect the power cord on another HP Deskjet or Photosmart product to see if the power cord is functioning.
    • If the power cord does not work on the other product, the power cord is defective. Replace the power cord.
    • If the power cord works on the other product, the product facing the issue might be defective. Proceed to Step four: Service the product.
Step four: Service the Product If you have completed all the steps listed above and are still experiencing a problem, service the product by calling hp at 1800-474-6836

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2 Answers

Non-dell power cord wont work


You can buy a universal cord they will work with your dell.
Take the one you bought back for a refund tell them you want a universal that will work with a dell also take your dell model or the old cord with you.
Please don't forget to rate me
Let me know if this helped

Feb 13, 2009 | Dell Inspiron 6000 Notebook

1 Answer

Denon AVR-2309ci receiver keeps losing power after a few seconds


This is a defective unit. bring it back to best buy and have them replace it.

Jan 02, 2009 | Denon Audio Players & Recorders

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Missing proview 758 power cord adapter


You should be able to get a cord from Radio Shack, Best Buy, Circuit City, Office Depot etc.

Sep 04, 2008 | Computers & Internet

1 Answer

Won't turn on at all


If he chewed far enough into the cord that it shorted out, then the power supply would have been killed instantly, but not before taking out the motherboard on the laptop with it.

The motherboards for laptops are rediculously expensive and a new laptop would be the way to go.

The next best option is to hunt around on eBay and look for one that has been dropped and had the screen smashed. You could salvage the motherboard from it, or transfer your screen the other way.
The good news is, people will pay good money for dead laptops on eBay for that very reason, so you could always sell yours there to help cover the costs of a new laptop.
Sorry for the bad news

Apr 15, 2008 | HP Compaq Presario C304NR Notebook

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