Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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FREEZER NOT GETTING COLD OR REFRIGDE SIDE OF A SIDE BY SIDE

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The first thing to check is whether or not the refer is defrosting. Look at the rear wall inside the freezer. If it is covered with snowy ice, that tells you that it is frozen and no air can circulate into the fresh food section. If, per chance, the door was just left a little open, overnight, you would get that situation. More likely than not however is that the refer fails to go into defrost. You would need to find the defrost timer and make sure it is working. Another possibility is a bad defrost heater or defrost termination thermostat both of which are behind the rear freezer wall. You would need to check for continuity on both, but the termination thermostat will only show continuity if it is still covered with ice; at about 50 or 60 degrees the thermostat will "open".

Posted on May 24, 2011

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