Question about GolfBuddy GPS

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My Golf Buddy GPS is showing four numbers instead three. Example; a par 4 that is 380 yds. will show 1055yds. The yardage does go down as you travel to the ball but will still show 900yds. for your next shot. I have only used it app. ten times since I bought it. What could the trouble be! Should I try it at another golf club! Thanks for your time Rick Lemenchick

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Device trouble Pro/Tour Errors

  • Sync with PC
  • CSS error
  • Unrecognizable numerical on the screen
  • Button Test/Jig Test
  • NFID system error
Platinum Errors
  • RET code 12
  • Application error
Other Troubleshoot (Platinum)
If any of these error messages appear on the screen of your GolfBuddy unit, please contact us for an RMA number. See Returns & RMA's for process instructions.
Returns and RMA's 1. How do I return my unit?If you bought it from a retail store or golf shop, you must return that unit to the retail store and follow their return policies. If you bought the unit from GolfBuddy directly from our website, by phone, or by walking into our corporate office and you still have the receipt, you may return the unit within 30 days of purchase for a full refund. You should ALWAYS check your unit right when you receive it to make sure it satisfies you and that it is free of manufacturing defects.2. If my unit is displaying an error message, what do I do to get it fixed?If you purchased the unit from a retail store or golf shop, you can take it back to them and exchange it for another unit, depending on their exchange policies. You can also call 1-888-296-1428 to request an RMA number to ship the unit to the GolfBuddy Repair Center. You will need a receipt if within warranty to waive any repair fees for manufacturing defects. If it falls within the 90 day limited warranty, we will repair or replace the unit free of charge. If it does not fall under the warranty limits or if it is outside the 90 days time frame, then there will be a repair charge billed. The customer is liable for all shipping costs to GolfBuddy.

Posted on May 24, 2011

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6ya6ya
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Posted on Jan 02, 2017

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Tip

Loss of GPS Signal and Yardages


It is often thought that a GPS device like the SkyCaddie should keep constant uninterrupted view and connection to the satellites, thus always giving accurate yardage information. This is true of cellular technology, indoors or out, etc, but not for a GPS device like the SkyCaddie. A clear, unobstructed view of the sky must always be maintained for optimum performance. Here are some other tips:

1. When going to play golf, the SkyCaddie should have a fully charged battery and should be allowed to search and acquire satellites for at least 10-15 minutes, prior to play. During this time, the device should be stationary. Many people power the device on then head straight to the course. From that point on, the yardage info you get may be off or may not show at all.

2. Is the golf course you are playing in need of an update? It's good to plug your SkyCaddie into your computer and allow it to sync with the SkyCaddie desktop software. You will receive updates to the device if you do this periodically and you can view your course list to see if any of your downloaded golf courses should need an update. An unupdated golf course on the device can cause yardage problems.

3. Placing the SkyCaddie in your pocket during the game, placing it in a golf cart cup holder, tall trees or heavy shrubbery, hilly terrain, very overcast cloudy days, etc., all can impede satellite acquisition and yardage accuracy.

4. Internal issues. Most SkyCaddie models may have an outward antennae view, but there is also an inward antennae connection that could be compromised. If this is true, the user will not know this, as this type of issue is internal and will need to be sent in to the company for repair, contact them to have this done. This can also be the source of why a device never seems to acquire satellites and/or give accurate yardage information.

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My golf buddy screen is blank, do you have a solution?

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get the battery in your hand and type in the details in the search section of e-bay and the battery will show up
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The wording on this question is almost word for word of a message I sent iGolf customer support. If it's my message I don't know how it showed up here on fixya. Sent it also to bushnell support, both said in essence that a demo unit won't work, although i have seen factory demo's being sold on various websites. 1 tech. @ IGolf uploaded to me 2 files EMBEDD01.GLF and SYSREG.SMI which I loaded on th my neo+ after deleting both of the 2 files originally on the unit. But again everthing works, satallite signal strong, courses are loaded but no yardage is shown. It seems to be working when mapping a hole on the course (front, center, and back) but on resume play hole shows no yardage.I believe it's the firmware that is in the demo unit. my ? to iGolf and bushnell was if there was anyway to update the firmware but neither gave me an answer.

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