Question about Maytag 25.6 cu. ft. Wide-By-Side Refrigerator with PuriClean II Ice and Water

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Ice and water dispenser not working but light on constantly

My ice and water dispenser stopped working all of a sudden. No water or ice comes out. Ice is still being made - the tray is full and if you take some out by hand, the ice maker makes more. Funny part of this problem is that the dispenser light is now stuck on all the time. The front dispenser panel lights work - you can push the buttons and the little green light changes from water to ice to crushed etc.... but nothing comes out. Just prior to this event, there was an ice jam in the dispenser - lots of noise, but cubes wouldn't come out. I had to take them out by hand by opening the freezer door. After that the light is stuck on with no ice or water. Any ideas? We have the SS Side by Side refrigerator but is the one where the refrigerator is larger on top and smaller on the bottom and the Freezer part is the opposite with the larger freezer area on the bottom and smaller on top, The dispenser light came on, no water, crushed or cubed ice,  just quit. We have un plugged the refrigerator as suggested and the cup part does click but still nothing,  like it is totally dead.

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We had the same problem. When we removed the ice receptical the mechanism that turned the ice make was broken and it stopped the ice from being dispensed. I hope it is that simple for you!

Posted on Sep 08, 2008

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Ice and water dispenser not working but light on constantly


CM, there are 2 things that'd cause this. One is inexpensive, the other is not. First, check the cheap one... That rectangular rubber piece in back of your dispenser area is only a cover for a cantilever device. When you push in on this with a cup, the cantilever swivels back toward you and makes contact with a micro-switch. This switch sends power to the integrated circuit board which, in turn, performs the function you requested (cubed, crushed, water). OK... unplug your fridge. Then use your ears to diagnose this. Push the actuator pad several times in and out and listen for the tell-tale "click click" of the micro-switch. If you hear it clicking, it's good. Plug your fridge back in. Now for the expensive part. If your micro-switch clicks, your dispenser control board is fried and needs to be replaced. (I'm afraid that this is the case because the board controls the light as well as all the other functions.) UNPLUG YOUR FRIDGE BEFORE REPAIRING! To gain access the board, use a small flat blade screwdriver and remove the fascia panel starting at the bottom first. Just begin prying it gently off. Then remove the screws that are holding the board assy in place and gently pull it out. Take note of all of the wiring so you can re-install it correctly. The board number you need is #61005274. Unfortunately, it lists for about $100. A professional repairman would charge you over $200 for the repair, so you're actually saving money here! BTW, we recommend using a Belkin Surge protector for all appliances that utilize electronic controls. (you wouldn't plug you computer directly into a wall outlet, would you?) We regularly use these... http://www.acehardwareoutlet.com/(a1q3xi45sxgfbzm0qejhei55)/ProductDetails.aspx?SKU=3115672

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