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I have an auto attendant message on my inbound lines that I wish to delete. It has a message and a press 1 or 2 option that are cumbersome and not required, how do I get into this function and delete this message/service

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  • nautilusreso May 24, 2011

    Hi its an NEC Dterm Series1

  • nautilusreso May 24, 2011

    Did you not get my response sent over 5 hours ago as I still do not have an answer? We have an NEC Dterm Series 1

  • nautilusreso May 24, 2011

    Yes I did expect a solution i paid for. I answered a follow up question on the type of device and assumed (wrongly) that it would get reclassified as a PABX issue. I have a NEC Dterm series1 unit.

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Hi,

If you try to dial 770 to get voice mail to answer, thenpress menu, system program, extensions, more, group calling, line/pool keying770 and press enter - then press Inspect. If calling group 770 hasany lines and/or pool assigned they will show up. Now remove each line and/or poolby keying the line number and or pool number and then pressingdelete. Press Inspect again to make sure all lines/pools areremoved.

Posted on May 25, 2011

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Take a look at your question again. It may look complete to you, but it's posted under FAX machines and there's never a mention of the PHONE SYSTEM or FAX SYSTEM or anything.

Did you expect a solution?

Posted on May 24, 2011

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Hi nautilusreso,

May I have the brand and model of your machine? I'll be waiting for your reply.

Thank you for using FixYa.

Posted on May 24, 2011

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1 Answer

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How do you erase and change after hours greeting?dhalman


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