Question about Danby DDR5009REE Dehumidifier

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Units is running but there is not any water being collected?

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If the machine's compressor runs when you switch it on, then turn the machine on maximum and let it run for an hour or so. Then check the coils in the back with your hand. If they are not getting cold at all, then there is a significant problem with the refrigeration process in the unit. It may have developed a leak and allowed your refrigerant gas to escape, or there may be another internal problem with the compressor. Either way you would need to have it serviced by a fridge technician, or more likely just replaced with a whole new unit since both options can potentially cost about the same.

If the unit runs normally and the coils are getting cold, then make sure they are not totally icing up which will impede the unit's performance.
If your dehumidifier is freezing up then that probably means it is actually working well. The humidity level in the room is probably just relatively low and you probably have the unit turned up too high for the conditions.

Try turning down the setting on the unit so that it cycles on and off every few hours and does not run continuously.

Also try using some warm soapy water to clean off any dust or oily residue from the cooling coils in the rear of the unit.

The ambient temperature in the room may also be a bit too low, so you can try adding some heat to the room if necessary. A dehumidifier will not work properly if the ambient air temperature is too low. Basically, the warmer and more humid the room is, the better they work.Since warm air rises, you can even try lifting the unit higher up off the cold floor onto a bench or table where the air is warmer.

You can click on the following link for a general operating and troubleshooting guide with additional tips on effective dehumidifier operation:

http://www.allergyconsumerreview.com/dehumidifier-advice-troubleshooting.html

Hope that was helpful. Thank you very much and good luck.


Joe.

Posted on May 24, 2011

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1 Answer

How do i fix it so that it will collect water?


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Hate to tell you, but it may be a goner. Many units have a rectangular air filter that may be clogged, but I would still expect to see some moisture removal. Without exact model I'll have to be general,.... remove cover (front or back, depends on model) to see cooling coils. If the compressor is running, these coils should be wet or may have a light frost on them for a time. Not = refrigerant leak. (not economical to repair) If you see one small area of ice,... it's also a goner. If the compressor does not run you could have a bad compressor, a bad defrost control, or a bad control / humidistat. Other than the filter or possibly a fan motor, these unit are rarely economical to repair.

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The water may be condensation dripping in an area where the catch components are not able to catch it. The largest line that exits the cold coil and ends at the compressor should be insulated without any tubing showing all the way back to the compressor, deficits in the insulation (even small ones) could cause condensation to form and drip.

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