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Canont connect to the internet using my router

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Good Day,

First thing to check on way you can't connect to the internet with your Router.

1) make sure that the Ethernet cable from the Modem is connected to the internet port or to the WAN port at the back of the Router.

2) check if the Router is the using using the PPPoE settings. if not make sure that your Modem is switch to bridge mode so that you can put in your PPPoE settings in the Router's GUI. or if your ISP don't want the PPPoE to be put in in your Router GUI then you have to bridge your Router.

3) make sure that your firewall settings is set to minimal so that it will not block your Router's program.

Good luck.

Posted on May 24, 2011

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My linksys w/2phone ports cannot hook up with the ethernet


Most Cable Internet Service Providers (ISPs) use Media Access Control (MAC) Address authentication to establish Internet connection for end-users. MAC address is a unique identifier assigned to the network adapter/s of the computer.
To set up your Linksys router to work with a Cable ISP, you have to enable the MAC Clone feature of the router. MAC Cloning is a procedure which enables a router to copy the MAC address of the computer registered with the ISP.
To set up a Linksys router with Cable connection, you need to perform four steps using the computer that's been registered with the ISP:
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Verifying Internet Connection
Connect the computer to the Broadband modem using an Ethernet cable without the router installed. If you cannot get online, contact your ISP. If it's online, use the computer to set up the router.
NOTE: Some cable modems use the USB port. If the physical connection is via USB port, you may not be able to go online via Ethernet connection. Contact your ISP to have the Ethernet port of the modem configured.

kb17251-001_en.png NOTE: The image may vary depending on the computer and modem you're using.
Connecting the Devices Together
After confirming the Internet connection through the modem, connect the modem to the Internet port of the router; connect the computer to any of the four Ethernet ports at the back of the router. For instructions, click here.
Checking the Router's LEDs
After connecting the devices together, check the lights on the front panel of the router. Ensure that the Internet light, as well as numbered light corresponding to the Ethernet port where the computer is connected, is lit. For further instructions, click here.
Setting Up a Linksys Router for Cable Internet Connection

Step 1:
Access the router's web-based setup page. For instructions, click here.

NOTE: If you are using a Mac computer to access the router's web-based setup page, click here.

Step 2:
On the Setup tab, click the MAC Address Clone sub-tab.

kb17251-002_en.png

Step 3:
Select Enabled then click Clone My PC's MAC.

kb17251-003_en.png

Step 4:
Click Save Settings.

Step 5:
Click the Status tab.

kb17251-004_en.png

Step 6:
Check the Internet IP Address. If the Internet IP Address has numbers, this means the router has been properly configured. You should now be able to access the Internet. If you're still unable to access the Internet, powercycle the modem, the router and then restart the computer.

kb17251-005_en.png

NOTE: If the IP address is still 0.0.0.0, click IP Address Release then, click IP Address Renew. If this does not change the IP Address, powercycle the modem, the router and then restart the computer.

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    Cable modem internet works when directly plugged into desktop, but when run through the router, no connectivity


    Most cable Internet Service Providers (ISP) use a Media Access Control (MAC) Authentication to establish Internet connections for end-users. A MAC address is a unique 48-bit (6-byte) integer that is attached to an Ethernet NIC for each computer. To set-up your Linksys router to a Cable ISP, you have to do MAC Cloning. MAC Cloning is a procedure which enables a router to copy the MAC address of the PC that's registered with the ISP.
    To setup a Linksys router with Cable connection you need to perform five steps:
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    2. Connecting the Devices Together
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    4. Configuring a Linksys Router for a Cable Connection
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    Verifying Internet Connection
    Connect the Broadband modem to the computer using an Ethernet cable without the router installed and make sure that the Internet connection is active. If it is not, contact your ISP. If it can go online, the PC connected to the modem is the one that's registered with the ISP.

    kb4682-001_en.png NOTE: The image may vary depending on the computer and modem you're using.
    Once an active Internet connection is established through the modem, connect the modem and the computer to the router by following the instructions below.
    Connecting the Devices Together
    After ensuring that you have an active Internet connection, connect the modem to the router's Internet port and the computer to any of the four Ethernet ports. For instructions, click here.
    After connecting the devices, check the LEDs by following the instructions below.
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    After checking the router's LEDs, configure the router for cable Internet. For instructions, follow the steps below.
    Configuring a Linksys Router for a Cable Connection
    kb4682-002_en.png For Telstra Cable internet users, please contact Telstra to confirm if your internet connection is using DHCP or HB (Heart Beat) signal. There should be no other machine running HB client upon doing this procedure.
    Step 1:
    Access the router's web-based setup page. For instructions, click here.


    NOTE
    : If you are using Mac to access the router's web-based setup page, click here. If you forgot your IP address, click here. If you forgot your router's password, click here.


    Step 2:

    When the router's web-based setup page appears, click the drop-down arrow under the Internet Connection Type field and select Automatic Configuration - DHCP.
    (a) If you are NOT using Telstra HB, proceed with DHCP setup.

    kb4682-003_en.png
    NOTE: If you are a Telstra Cable internet user and you're using WRT120N, WRT160N v1, WRT320N or WRT610N, please select Telstra Cable.
    (b) If you are using Telstra Cable, proceed with the following setup. Obtain your user name and password from Telstra. Please disable any HB client that might have been previously running on the PC after the router is configured.

    kb4682-004_en.png

    Step 3:
    Click kb4682-005_en.png.

    Step 4:
    Click MAC Address Clone.



    kb4682-006_en.png

    Step 5:
    Select Enabled and click Clone My PC's MAC.



    kb4682-007_en.png




    Step 6:

    Click kb4682-012_en.png.


    Step 7:
    Click Status. Check the value of the Internet IP Address. If the Internet IP Address has numbers, this means the router has been properly configured. You should now be able to access the Internet. If you're not online, perform a power cycle to synchronize the router with the modem. For instructions, click here.




    kb3687-005_en.png

    kb3687-006_en.png



    NOTE:
    If the Internet IP Address is all zeroes (0.0.0.0) click kb4682-008_en.png first then click kb4682-009_en.png. If the Internet IP Address is still all zeroes (0.0.0.0) perform a power cycle. For instructions, click here.
    If the IP Address starts with 192.168.1.xxx or if it has the same first three numbers (octets) as the router's IP address, change the router's LAN IP address to a different LAN segment. For instructions, click here.
    Once the router is configured, perform a power cycle. For instructions, follow the steps below.
    Power Cycling

    Step 1:
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    Step 2:

    Unplug the router's power cable.


    Step 3:

    Unplug the Broadband modem's power cable and wait for 30 seconds.


    Step 4:

    Plug in the Broadband modem's power cable and wait for its lights to appear stable.


    Step 5:

    Plug in the router's power cable once the modem's lights appear stable.


    Step 6:

    Power on the computer on and test the Internet connection.
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