Question about Dolphin Maytronics Diagnostic Robot Cleaner

1 Answer

Cleaner wont reverse.will try to climbe out of pool wont reverse. this is a dolphin superkleen.

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  • 1,378 Answers

Contact Maytronics, manufacturer of the Dolphin cleaners, for troubleshooting assistance and referrals to regional service centers directly at www.maytronicsus.com or 1-888-DOLPHIN.

John

Posted on May 24, 2011

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1 Answer

Need instruction manual for dolphin unit - the dolphin unit climbs walls but doesnt clean the bottom of the inground pool


If you need one for the dynamic model it is here.

Of not pick your model from the list and go to more info...from there you can select the manual.

You can also explore the Maytronics website for additional info or try our FAQ section at www.arrowpools.net.

John

Jun 05, 2011 | Dolphin Dynamic In - Ground Pool Cleaner

1 Answer

The dolphin maytronics does not climb the wall


Thank you for posting your question here on Fixya.com.


Several possibilities to consider...

How old is the filter bag and is it clean?
Older bags or bags not thoroughly cleaned can resist water passing thru them to the point there is not enough downward pressure to allow the unit to 'bite' the pool surface and climb.

How worn are the brushes and tracks?
Worn brushes and tracks will slip once worn enough. Replacing them could fix the problem.

Is it trying to climb or does the unit start up the wall and immediately reverse?
If your motor has been replaced new style motors spend far less time climbing assuming most debris will instead be found on the pool floor. If it has not been recently replaced the program within the motor may be failing.

What is the condition of the pool?
Low water temperatures and/or algae can cause the unit to slip in place and as a result it will not climb. Eventually it will scrub enough to gain traction and will slowly progress up the wall. For temperatures below 70 degrees the unit will find in more and more difficult to climb the lower the temperature.

What material is the pool surface?
Some linered pools and fiberglass pools require climbing rings in the brushes. Do you have those? If so, what condition are they in? Worn rings or missing rings will prevent climbing those and other smooth pool finishes.

For more troubleshooting tips try our site at www.arrowpools.net. Select the FAQ button then from the drop-down select Dolphin. You can also check the manufacturer's site at www.maytronicsus.com.


If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

Dec 31, 2010 | Dolphin Maytronics Diagnostic Robot...

1 Answer

Wont climb wall


Thank you for posting your question here on Fixya.com.


Several possibilities to consider...

How old is the filter bag and is it clean?
Older bags or bags not thoroughly cleaned can resist water passing thru them to the point there is not enough downward pressure to allow the unit to 'bite' the pool surface and climb.

How worn are the brushes and tracks?
Worn brushes and tracks will slip once worn enough. Replacing them could fix the problem.

Is it trying to climb or does the unit start up the wall and immediately reverse?
If your motor has been replaced new style motors spend far less time climbing assuming most debris will instead be found on the pool floor. If it has not been recently replaced the program within the motor may be failing.

What is the condition of the pool?
Low water temperatures and/or algae can cause the unit to slip in place and as a result it will not climb. Eventually it will scrub enough to gain traction and will slowly progress up the wall. For temperatures below 70 degrees the unit will find in more and more difficult to climb the lower the temperature.

What material is the pool surface?
Some linered pools and fiberglass pools require climbing rings in the brushes. Do you have those? If so, what condition are they in? Worn rings or missing rings will prevent climbing those and other smooth pool finishes.

For more troubleshooting tips try our site at www.arrowpools.net. Select the FAQ button then from the drop-down select Dolphin. You can also check the manufacturer's site at www.maytronicsus.com.


If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

Nov 23, 2010 | Dolphin Maytronics Advantage

1 Answer

Dolphin starts to climb walls and then tips over.


There are several things that could cause this problem with these automatic pool cleaners. Try the solutions below.
1. Your pool cleaner might be too heavy. To correct, empty and wash the filter bag and add floats if necessary.
2. There may be too much algae growth on the walls that is preventing traction. Brush the walls prior to vacuuming if you have excessive algae growth.
3. The water temperature could be too low. Make sure pool water temp is at least 65 degrees.
4. Make sure there is not water inside the handle.
5. Make sure the brushes are not worn. You might have to have them replaced if they are worn.
6. Pool cleaner might be too light. Remove handle floats and attach 8 oz. weight to bottom inlet cover if necessary.
7. Debris could be caught in impeller.

Jul 24, 2010 | Smart Pool Inc Dolphin Diagnostic...

1 Answer

It stops after 30 min. Lays on it's back then starts up again. Has trouble climbing the walls to the very top


There are several problems that could make these automatic pool cleaners fail to climb the walls. The cleaner could be too heavy. Empty and wash the filter bag and add floats if necessary. If there are excessive amounts of algae on the wall, you will need to brush the walls first. The algae can prevent the cleaner from climbing. Make sure that the temp is at least 65 degrees in the pool. Make sure that there is no water in the handle and that the bushes arent worn. If the cleaner is too light, add weights. Make sure there is nothing caught in the impeller.

Jun 25, 2010 | Smart Pool Inc Dolphin Diagnostic...

1 Answer

My dolphin begins to work, then stops. What could


There are several problems that could make these automatic pool cleaners fail to climb the walls. The cleaner could be too heavy. Empty and wash the filter bag and add floats if necessary. Make sure there is no water in the handle and that the brushes arent worn. If the cleaner is too light, add weights. If there are excessive amounts of algae on the wall, you will need to brush the walls first. The algae can prevent the cleaner from climbing. Make sure that the temp is at least 65 degrees in the pool. Make sure there is nothing caught in the impeller.

Jun 14, 2010 | Dolphin Maytronics Advantage

1 Answer

Robot not climbing walls, is vinyl pool too slippery?


Yes...a set of climbing rings will probably need to be installed. To have it done under 'warranty' for a newly purchased unit contact Maytronics directly or use our dolphin serice button found at www.arrowpools.net.

May 29, 2010 | Smart Pool Inc Dolphin Diagnostic...

1 Answer

Dolphin Interactive pool cleaner stops running


If the dolphin is falling backward when it meets the water line, there is an easy fix. The automatic pool cleaners often have this problem. The easiest solution is to remove the handle floats and attach an 8 oz weight to the bottom inlet cover.

May 23, 2010 | Smart Pool Inc Dolphin Diagnostic...

2 Answers

Dolphin will not climb up walls.


What is you pool surface? It may need climbing rings to assist it on 'slick' surfaces like fiberglass.

Try moving the location of where you set the power supply from use to use to allow it's cleaning patterns to shift around for better coverage.

Jun 07, 2009 | Smart Pool Inc Dolphin Diagnostic...

2 Answers

Wondering if a robo-kleen robotic pool cleaner can be used in an inground pool?


You will find it won't climb walls, but should clean just fine on the bottom area.

S. Christian dansker01@msn.com

Jun 05, 2009 | Smartpool Dolphin Robo - Kleen Above...

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